AR
ArrowCustomer Service Officer
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Before you apply
LocationShenzhen, Guangdong
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentBusiness Support
Company size10,000+ people
PostedOct 15, 2026 · 3w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in required
Fluent in English written
Proficient with Microsoft Outlook / Excel / PowerPoint
Good communication skill and strong sense of commitment
Data-sensitive and well-developed administrative skills
Customer-oriented and good teamwork
Knowledge of ERP system (SAP SD module preferred)
Process internal system, acquaint with ERP and ORACLE system will be preferred
Skills
Microsoft Outlook
Excel
PowerPoint
ERP system
SAP SD
ORACLE
Benefits
Double pay
Performance bonus
Paid time off
Special leave
Extra leave
5 day work week
Position:
Customer Service Officer
Job Description:
sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow’s position within each customer and supplier.
What You’ll Be Doing
•
Ensure product shipment inform, return to sales, and payment
•
Process internal system, acquaint with ERP and ORACLE system will be preferred
•
Maintain related reports which supplier
•
Implement other tasks assigned by supervisor and support other necessary projects
What We Are Looking For
•
Bachelor’s degree in required
•
Fluent in English written
•
Proficient with Microsoft Outlook / Excel/PowerPoint
•
Knowledge of ERP system (SAP SD module preferred)
•
Good communication skill and strong sense of commitment
•
Data-sensitive and well-developed administrative skills
•
Customer-oriented and good teamwork
What’s In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
•
Double Pay
•
Performance Bonus
•
Paid Time Off
•
Special/Extra Leave
•
5-Day Work Week
•
Growth Opportunities
•
And more!
What’s In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what’s possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
For more job opportunities, please visit https://careers.arrow.com/us/en.
Location:
CN-Shenzhen, China (Upper Hills, Huang Gang Rd)
Time Type:
Full time
Job Category:
Business Support