LocationPasig City, National Capital Region, Philippines
Work moderemote
Typecontract
DepartmentSales Channel Operations
Company size11+ people
First seen1w ago
Last seen1d ago
About the role
Position: Logistics Coordinator
Work Setup: Work from HomeLooking for an Operations Support Coordinator who will be responsible for supporting daily operations, flow, and logistics of eCommerce marketplaces and direct-to-consumer orders. This role reports directly to Manager, Sales Channel Operations supporting order flow, system issue resolution, and EDI messaging. We are looking for a collaborative team player, who is comfortable working in a fast-paced, start-up environment undergoing rapid growth. A successful candidate will use great communication skills and provide high-quality service to all stakeholders.
How you will make an impact:
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Oversee order fulfillment process from receipt of order through successful delivery to the customer for eCommerce marketplaces and specialty retailers.
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Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
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Review customer vendor guides and communicate any changes and/or updates to our 3PL partner.
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Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
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Review customer vendor guides for pipeline of accounts and communicate any changes and/or updates to our 3PL partner.
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Order customer specific product level labeling and packaging as per vendor guides.
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Process and manage product requests for sales, marketing, promotions, licensors, and employees.
Requirements
Required:
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3+ years of experience in operations, logistics, and/or supply chain providing operational support for wholesale and direct-to-consumer accounts
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Experience working within ERP and vendor portal
Preferred:
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Experience working with a 3PL is a plus
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experience with MS Dynamics 365, SPS Commerce is a plus