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Tas TghTelephonic Medical Assistant - USFTGP UMSA Clinical Ops
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Before you apply
LocationUnited States-Florida-Tampa
Work modehybrid
Typefull-time
SeniorityMid
Experience5+ yrs
Company size64+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High School or GED
Certification of Medical Assistant Training Program
CMA/RMA Certification/Registration
BLS/AED Certification
Previous Experience of minimal five (5) years as a Certified Medical Assistant in a healthcare setting
About the role
The Telephonic Medical Assistant works under the direct supervision of Clinical Operations leadership and in alignment with Provider Protocols, Organizational Policies, and Standard Operating Procedures (SOPs). This role provides 100% telephonic patient care within the Experience Center, with hybrid remote opportunities based on performance. The Telephonic Medical Assistant supports staff, providers, residents, and medical students through a team‑based approach, performing patient care–related communication, clerical tasks, registration, scheduling, documentation, and coordination of services across multiple departments or specialties. The role requires the ability to convey clinical information related to patient screenings, testing, vital signs, medications, and symptoms in a clear and professional manner. Responsibilities include implementing standing orders, processing medication refills per protocol, facilitating care coordination, ensuring accurate documentation, and promoting a seamless and positive patient experience. The Telephonic Medical Assistant also assists in onboarding new staff and supports continuous quality, safety, and clinic performance metrics.
Required:
High School or GED
Certification
Certification of Medical Assistant Training Program
*** CMA/RMA Certification/Registration
BLS/AED Certification
Work Experience and Additional Information
Previous Experience of minimal five (5) years as a Certified Medical Assistant in a healthcare setting.