Ethos is building a People organization that scales through both talent and technology, and this role sets the direction for how we get there. As Director, Global People Operations & AI, you’ll own how People services are delivered worldwide: the Global People Services team, the operating model that supports every employee, and the automation and enablement strategy for the entire People organization. You’ll define and stand up a tiered service model that moves work fluidly from self-service, to shared services, to experts, and you’ll set the vision for where AI agents and automation handle repeatable work so our people can focus on judgment, complexity, and experience. Reporting to the VP, Total Rewards & Operations, you’ll lead a growing team, partner with HR Technology, IT, Legal, and People leaders across regions, and build the governance and controls that let us scale responsibly. This is a strategic, hands-on leadership role for someone who can design an operating model and then make it real.