At a glanceSummarised by Seekless from the posting.
Must have13
2–5 years experience as an L2 Technician
Diagnose and troubleshoot server issues
Coordinate procurement and replacement of faulty hardware components
Install replacement parts and manage RMA to vendors
Perform firmware upgrades ensuring compliance with approved versions
Configure IP addresses and default login/access credentials
Support network admins in cable replacement/re-routing
Support optics replacement (server & switch ports)
Support hardware upgrades
Rack, stack, and cable devices for remote configuration readiness
Provide hands-on support for ad hoc operational requests
Validate connectivity and operational readiness post-installation
Conduct physical audits for inventory accuracy
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Commuter benefits
Professional development
Wellness program
Employee assistance program
401(k)
Life insurance
Disability insurance
Critical illness insurance
Tuition reimbursement
Paid time off
Paid holidays
L2 Technician (2–5 Years Experience)
Key Responsibilities
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Diagnose and troubleshoot server issues; isolate root cause with remote teams
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Coordinate procurement and replacement of faulty hardware components
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Install replacement parts and manage return (RMA) to vendors
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Perform firmware upgrades ensuring compliance with approved versions
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Configure:
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IP addresses
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Default login/access credentials
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Support network admins in:
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Cable replacement / re-routing
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Optics replacement (server & switch ports)
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Hardware upgrades
•
Rack, stack, and cable devices for remote configuration readiness
•
Provide hands-on support for ad hoc operational requests
•
Validate connectivity and operational readiness post-installation
•
Conduct physical audits for inventory accuracy
Salary Range
$39,976.00 - $63,120.00 USD (Salary)
Legal
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Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
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Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
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Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
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Dental provided through UHC
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Nationwide Vision provided by UHC
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Flexible Spending Account for Health & Dependent Care
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Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
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Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
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Corporate Wellness Program provided by Goomi Group
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Employee Assistance Program
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Wellness Days
401k Plan
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Basic and Supplemental Life Insurance
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Short Term & Long Term Disability
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Critical Illness, Critical Hospital, and Voluntary Accident Insurance
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Tuition Reimbursement (available 6 months after start date, capped)
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Paid Time Off (accrued and prorated, maximum of 120 hours annually)
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Paid Holidays
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Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law