Participates in clinical performance improvement activities, including the development of clinical paths, patient/family education programs, collaborative practice groups, Six Sigma, and other quality initiatives.Assists with the development and implementation of Case Management goals, plans, and standards consistent with the clinical, administrative, regulatory, legal, and ethical requirements.Assists with the preparation and evaluation of departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.Monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Completes annual and interim performance reviews for all staff and contributes to performance reviews of other professionals and support staff as requested.Manages and constantly evaluates staffing levels, assignments, skills, learning needs, and deployment of staff.Assists with the management and evaluation of department operations, including information technologies, service level determination and complaint management, to achieve performance and quality control objectives.May collect and assess data to identify quality trends or actual sources of risk to patients and employees. Collaborates with multi-disciplinary teams and committees with respect to quality outcomes.