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Telephony Developer

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Before you apply
LocationPasig, Metro Manila, Philippines
SeniorityMid
Experience3+ yrs
Company size501–1,000 people
PostedSep 16, 2025 · 1y ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
At least 3 years experience on coding and development on Voice Solutions
Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
Has extensive knowledge on call flow development
Programming Languages: Java VXML, Php, SQL, VoiceXML
Web Scripting: HTML, JSP, JavaScript
Database Systems: Oracle / Microsoft SQL
Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
Has extensive knowledge on API integrations and development
Skills
Java
VXML
PHP
SQL
VoiceXML
HTML
JSP
JavaScript
Oracle
Microsoft SQL
Microsoft
WebSphere
Eclipse
NetBeans
Postman
Aspect
Twilio
Genesys
Job Description:
•
Responsible for handling developments for telephony system used by contact center.
•
Develop call flow scripts and assess user experience based on contact center requirement.
•
Technical support for call flow changes and initiatives
•
Oversees the preparation and planning of call flows and communication improvements.
•
Manages the telephony platform of the Bank including IVRS and contact center productivity modules
Requirements
Qualifications:
•
At least 3 years experience on coding and development on Voice Solutions
•
Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
•
Has extensive knowledge on call flow development
•
Programming Languages: Java VXML, Php, SQL, VoiceXML
•
Web Scripting: HTML, JSP, JavaScript
•
Database Systems: Oracle / Microsoft SQL
•
Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
•
Has extensive knowledge on API integrations and development