Responsible for physician education to improve the accuracy of documentation in patient medical records. Participates in new resident training sponsored by GME office. Serves as the liaison between the medical staff and CDI staff regarding documentation and query issues and strategies. Assists with the planning of ad hoc CDI consultation and educational sessions requested by specific providers or service line departments. Provides education and consultation to physicians, mid-level providers, residents, and other clinical departments to improve the accuracy of documentation in patient medical records.Evaluates the adequacy and effectiveness of internal and operational controls designed to ensure CDI practices are compliant with regulatory requirements. Leads and implements provider documentation strategies by working closely with the Medical Director of Centralized UR-HIM, CMOs, Hospitalist Physician leaders, CFOs, Vice President - Chief Medical Information Officer (CMIO), HIM leaders, and the medical staff. Monitors the success of the team by analyzing and trending KPIs to include Case Mix Index (CMI) and Severity of Illness (SOI) shifts. Determines the needed staffing for each facility and will be responsible for budgeting accordingly.Directs staff training; develops and maintains a training plan for all new CDI staff members. Provides online CDI Boot Camp training program for new hires. Facilitates joint continuing education sessions of CDI and coding staff. Addresses ongoing CDI education needs based on audit findings and coding guideline changes.Directs ongoing feedback to CDI staff regarding the quantity and quality of provider documentation queries in collaboration with CDI Auditors. Ensures compliant query practice. Identifies opportunities for program improvement and collaborates with CDI Manager, CDI staff, CDI Auditors, HIM leaders and clinical leadership to advance initiatives. Collaborates with CDI Auditors to ensure CDI staff follows the audit response process. Works with coding leaders to continuously evaluate the CDI-coder reconciliation process to promote efficient workflows. Ensures compliant queries following AHIMA and ACDIS guidelines for CDI.Provides leadership to the CDI staff. Actively participate in MHS-wide leadership teams providing communication of CDI goals and strategies to promote ongoing improvement and integrity of provider documentation. Chairs and facilitates weekly CDI meetings. Develops CDI work plan to address documentation challenges with input from medical staff, HIM leaders, clinical leaders, and Information Technology to make changes to EMR provider workflows and provider alerts. Serves as liaison between medical staff and CDI staff regarding query issues and resolution.Provides guidance to the CDI Manager in preparing performance evaluations and applying disciplinary action. Approves hiring, training, education, policies, procedures, and makes budget recommendations related to CDI operations. Provides guidance to CDI staff on MSDRGs, APRDRGs and shifts in case-mix and severity levels for cases with documentation opportunities.Leads and coordinates efforts between the CDI software vendor and IT to maintain, monitor, and enhance the effectiveness of the CDI software. Drives optimal use of the CDI technology software and reporting capabilities. Utilizes and adopts the CDI operational database to provide CDI metrics to HIM, Finance, and Medical Staff leadership.Analyzes CDI operational reports and dashboards monthly. Generates, distributes, and interprets reports to executives, clinical leaders, and operational leaders. Reviews CDI metrics and provides data interpretation to leadership for MHS-wide quality improvement and compliance activities.