HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
• Partner with product managers, designers, and engineers across teams to translate business goals into scalable technical solutions and deliver them with high quality.
• Contribute to code reviews, documentation, automation, and engineering best practices that raise the team’s overall quality bar.
• Take ownership of well-scoped projects, drive execution from design through launch, and actively help improve team efficiency and delivery quality.
Fan & Customer Impact (Obsessed with Fans)
• Design, build, test, and ship high-quality user experiences across FanApp surfaces — including search, recommendations, merchandising, promotions, and product discovery.
• Identify and resolve performance bottlenecks, improve app responsiveness, and help create exceptional, conversion-driving fan experiences.
• Implement instrumentation and eventing that help the team understand fan behavior, feature adoption, experimentation outcomes, and funnel performance.
• Support production excellence by debugging issues, improving observability, and contributing to a strong quality and release culture.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
• Build robust integrations with backend APIs and services, with careful attention to performance, reliability, and
maintainability.
• Apply experimentation, A/B testing, and analytics to inform product decisions and continuously improve discovery
and conversion experiences.
• Explore and adopt modern patterns — including Server-driven UI, personalization systems, and high-scale
ecommerce techniques — to push FanApp forward.
• Contribute to a culture of continuous improvement by identifying opportunities to automate, instrument, and
optimize engineering workflows and fan-facing surfaces.
Ownership & Execution (Determined & Relentless Mindset)
• Write clean, well-tested, maintainable code and consistently deliver well-scoped features with strong quality and measurable impact.
• Drive execution end to end — from technical design through launch — with a bias toward clear communication, sound judgment, and on-time delivery.
• Support a strong release and quality culture through proactive debugging, improved observability, and accountability for production health.
• Help FanApp ship better discovery and conversion experiences for fans through thoughtful product engineering and close cross-functional collaboration.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement