As a member of the L3 NOC Team, the Senior Network Security Analyst will be responsible for independently analyzing and resolving complex network and security incidents, ensuring service stability, and driving continuous operational improvement. The role involves monitoring and troubleshooting Zeiss Cloud Proxy, VPN, CDN, WAF, SD-WAN, RAS and SSE services using logs, monitoring platforms, packet captures, and performance data. The Senior Analyst will collaborate with Service Owners, internal teams, and external providers to drive incidents to resolution.
The Senior Network Security Analyst is expected to act as a technical escalation point and role model within the team, demonstrating strong accountability, ownership, initiative, and leading from the front attitude. The engineer should be willing to take ownership of projects and operational improvements end-to-end and drive them from the front. Expertise in all three i.e. SSE, WASP and WAN handle is not mandatory. The candidate should possess strong hands-on expertise in at least one of these areas, with WASP expertise being preferable. Proficiency in a second technology domain is highly desirable and would be considered an added advantage for this position. The candidate should demonstrate the ability and willingness to develop knowledge across the remaining technology areas