Data Management & Analysis: Develops and advances a comprehensive workforce analytics program that improves data availability, automation, and decision support. Evaluates emerging analytics methodologies and technologies to recommend enhancements that strengthen organizational capabilities. Performs advanced data extraction, preparation, modeling, statistical analysis, forecasting, and visualization to address complex business challenges. Conducts workforce analyses supporting talent management, workforce planning, recruiting, compensation, retention, succession planning, diversity metrics, organizational effectiveness, facilities management, and space utilization. Identifies trends, risks, and opportunities, develops actionable recommendations, and partners with leadership to establish workforce metrics, KPIs, and reporting priorities.
Data Assets & Data Integrity: Designs, builds, and maintains data assets for senior leadership decision support. Develops, analyzes, tests, modifies, standardizes, and documents data preparation, data validation, data model, data storage, and data automation processes. Promotes enterprise HR data governance standards, consistent metric definitions, and data quality practices across reporting tools, dashboards, and organizational units. Collaborates with HR, Finance, IT, and other departments, maintaining strong cross-functional relationships to facilitate consensus and ensure alignment and consistency of workforce data. Ensures the accuracy, completeness, reliability and relevance of data sets and data models.
Dashboard Development and Management: Designs, develops, tests, deploys, and maintains dashboards, data visualizations, and business intelligence solutions that effectively communicate workforce insights to technical and non-technical audiences. Manages dashboard releases, data pipelines, system testing, usability improvements, and performance optimization. Troubleshoots technical issues, documents solutions, and recommends enhancements that improve usability, accessibility, and adoption.
Reporting: Leads recurring and ad hoc workforce reporting (e.g., turnover, demographics, recruiting, succession planning) that provides leadership with timely, accurate, and actionable information. Supports executive-level reporting needs through development of concise and meaningful workforce analytics presentations and summaries. Develops standardized metrics, executive presentations, dashboards, and analytical reports while validating data quality and ensuring consistency across reporting products.
Data Consultation: Serves as a strategic thought partner to the CHRO and HR leadership, in identifying opportunities to leverage workforce data to inform organizational and talent decisions. Works closely with leadership and staff to identify analytical requirements. Serves as a resource to management, responding to questions, providing guidance on best practices and approaches to modeling and analyzing data. Advises stakeholders on appropriate interpretation and application of workforce metrics and analyses. Partners with and supports Director, Business Data Analytics on data management and data governance matters, and in providing guidance on resolving issues with extracts and technical components of dashboards to Tableau Creators and Explorers.
Builds consensus among stakeholders and promotes consistent application of workforce analytics across the organization.
Project & Documentation Management: Leads analytics initiatives from planning through implementation, including deployment of new solutions, enhancement of existing capabilities, and continuous process improvement. Documents analytical methodologies, business processes, and technical standards to support sustainability and knowledge sharing.
Training Development & Support: Builds organizational capability by mentoring colleagues, developing training resources, promoting adoption of analytics tools, and improving data literacy across HR and the broader organization.
Confidentiality: Maintains an appropriate standard of confidentiality. Maintains strict confidence and exercises care when handling secure, privileged, sensitive, or confidential information and matters to prevent disclosure to others. Accesses confidential information for work-related reasons only, following the policies and procedures of the organization. Ensures that any privileged, sensitive, or confidential information is securely stored, disposed of, and transmitted according to the Institutional guidance.