Operations Supervisor
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Before you apply
LocationIND | Chennai | Building 5A Casa Grande District Park Satharai Village Thiruvallur District
Work modeon-site
Typefull-time
SenioritySenior
Experience10+ yrs
DepartmentRecords and Information Management (RIM)
Company size10,000+ people
PostedOct 15, 2026 · 3w ago
Verified live4d ago
At a glanceSummarised by Seekless from the posting.
10+ years of experience in team leadership
3–5 years specifically managing multiple operational sites within the logistics or service industry
Strong knowledge of warehouse operations, Records and Information Management (RIM) specialization
High proficiency in Google Sheets and Management Information System (MIS) reporting
Proven ability in analytical thinking, vendor management, and executing complex projects such as facility consolidations and migrations
A Graduate degree is required
Master of Business Administration (MBA) in Operations is highly preferred
Skills
Google Sheets
Management Information System (MIS)
About the company
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.
About the role
Iron Mountain is seeking a proactive and assertive Supervisor (Assistant Manager) to join our Records and Information Management (RIM) team. In this role, you will be responsible for supervising and managing operations across 4–5 warehouse sites, ensuring absolute compliance with established processes and statutory audit requirements.
You will lead a diverse team of Team Leaders and Operations Executives, driving a customer-oriented culture that prioritizes high-quality service delivery and operational excellence across multiple facilities.
What You’ll Do
In this role, you will:
•
Drive Multi-Site Operational Excellence: Oversee core Records and Information Management (RIM) activities—including retrieval, scanning, and racking—across 4–5 facilities while optimizing manpower to achieve daily productivity targets.
•
Manage Performance and Reporting: Monitor Key Performance Indicators (KPIs) and facility scorecards by analyzing complex data through Management Information Systems (MIS) and Google Sheets to identify cost-reduction opportunities.
•
Lead Team and Client Success: Direct a combined team of in-house staff and outsourced vendors to strictly maintain Service Level Agreements (SLAs) and Turnaround Times (TATs), while effectively resolving client escalations.
What You’ll Bring
The ideal candidate will have:
•
10+ years of experience in team leadership, with at least 3–5 years specifically managing multiple operational sites within the logistics or service industry.
•
Strong knowledge of warehouse operations, Records and Information Management (RIM) specialization, and high proficiency in Google Sheets and Management Information System (MIS) reporting.
•
Proven ability in analytical thinking, vendor management, and executing complex projects such as facility consolidations and migrations.
•
A Graduate degree is required; a Master of Business Administration (MBA) in Operations is highly preferred.
Category: Operations Group