Operations Assistant (Credentialing)
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Before you apply
LocationRemote (Global), United States - Remote
Work moderemote
Typefull-time
SeniorityEntry
DepartmentOperations
Company size3+ people
PostedAug 7, 2025 · 1y ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Aug 7, 2025
At a glanceSummarised by Seekless from the posting.
Strong attention to detail and accuracy
Ability to follow SOPs and checklist-based workflows
Strong written and verbal communication skills in English
Comfortable using spreadsheets and Adobe PDF
Availability to work U.S. Central Time hours with reliable high-speed internet
Skills
spreadsheets
Adobe PDF
About the role
ABOUT THE ROLE:
We are looking for a detail-oriented and process-driven virtual assistant to support our operations team. The position centers on insurance credentialing and patient referral management. You will follow standard operating procedures (SOPs) to maintain accuracy, keep workflows on schedule, and communicate with both internal and external stakeholders. This is a remote role that requires working U.S. business hours (Monday–Friday, 8 AM–5 PM Central Time).
Responsibilities
KEY RESPONSIBILITIES:
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Prepare and submit insurance credentialing and re-credentialing applications
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Track application status, follow up with payers, and resolve data discrepancies
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Maintain an up-to-date credentialing database and alert the team about upcoming expirations
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Receive, verify, and process patient referrals into the EMR or CRM system
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Monitor referral statuses, follow up on outstanding cases, and escalate as needed
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Execute tasks according to SOPs and suggest improvements when appropriate
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Perform routine data audits to maintain accuracy and compliance
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Provide regular status updates and reports to leadership
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Communicate via email or (rarely) phone with providers, payers, and patients as needed
Requirements
REQUIREMENTS:
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Strong attention to detail and accuracy
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Ability to follow SOPs and checklist-based workflows
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Availability to work U.S. Central Time hours with reliable high-speed internet
•
Strong written and verbal communication skills in English
•
Comfortable using spreadsheets and Adobe PDF
SUCCESS IN THIS ROLE LOOKS LIKE:
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All credentialing packets submitted on or before their deadlines
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New patient referrals processed within 24 hours
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Accurate records maintained with minimal data-entry errors
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Meaningful suggestions made to improve existing SOPs
EMPLOYMENT DETAILS:
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Full-time remote role
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Monday–Friday, 8 AM–5 PM Central Time
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Candidate must provide their own computer and reliable internet connection
Hiring process
HOW TO APPLY:
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Please attach a 3 writing samples to your application and also include the phrase “I follow SOPs” to demonstrate you read this job post.
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