Responsibilities
• Lead and manage team to promote common vision, values and objectives; develop inclusive, supportive culture that strives for excellence and is aligned with commercial objectives
• Leading the team through change, to ensure appropriate support is provided, ongoing team engagement and success adaptation/role evolution
• Performance management and employee development, including regular coaching and mentoring and delivering formal performance evaluations; recruitment and training new staff
• Build and maintain cross-functional relationships to drive collaboration, share knowledge and leverage best practices, including sharing GenAI experiments, prompts, learnings, and workflow redesign opportunities within the team, and wider business where appropriate
• Mentor others in leadership and develop management capabilities within the department
• Manage employees, balance workload across team/s and allocate portfolio
• Ensure team members are equipped to build a comprehensive understanding and awareness of developments, legislative reforms, procedures, case law and trends across portfolios to keep products current and relevant
• Delivering content improvements to drive customer value and enhance the portfolio
• Implementation of best practice editorial processes and regular coordination with external vendors to ensure efficient content updating processes and outcomes
• Periodic review of those content creation processes to identify opportunities to leverage technology and improve efficiency
• Drive team adoption of all mandatory global and compliance processes in line with corporate objectives
• Collaborate with relevant operational teams to design and implement efficient processes and promote strong working relationships with counterparts
• Extensive collaboration with operational teams on editorial processes and metrics to ensure content quality and timeliness to market
• Responsible for ensuring appropriate information sharing cross-functionally to support other teams, drive content awareness and support customer awareness of content value
• Utilising content expertise and knowledge to support the construction of new content development business cases and segment analysis
• Responsible for the delivery of content enhancements across the portfolio, and support of content development initiatives across the wider team.
• Overall accountability for team operating within costs budget set across portfolio of titles, and responsibility for reporting and forecasting costs for annual budgets, quarterly reforecasts and monthly analysis