ServiceNow Administrator/Developer
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Before you apply
LocationHouston, TX, US
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
DepartmentSoftware Engineering
Company size501–1,000 people
PostedAug 11, 2026 · 2mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in computer science, Information Systems, Information Technology, Software Engineering, Engineering, or related technical field
Three (3) to five (5) years of ServiceNow administration and development experience
Proficiency with ServiceNow Studio & Scoped Applications
Proficiency with Flow Designer & Workflow Editor
Proficiency with Scripting (JavaScript, Glide APIs)
Proficiency with REST integrations
Experience with ITSM, ITIL processes
Strong understanding of Agile development principles and experience working on Scrum teams
Strong communication and documentation skills
Must be able to work in a team atmosphere
Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Knowledge of NASA FIT ServiceNow environment or similar enterprise deployments
Ability to obtain and maintain NASA network access (NCAD) and complete NAMS requests
Must be a U.S. Citizen and successfully complete a U.S. government background investigation
May be subject to government security investigation and must meet eligibility requirements for access to classified information
Work may involve sitting for extended periods
May require lifting and carrying up to 25 lb
Regular attendance in accordance with established work schedule is critical
Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required
This position may require some commuting and traveling to other installations as needed
Skills
ServiceNow
ServiceNow Studio
Scoped Applications
Flow Designer
Workflow Editor
JavaScript
Glide APIs
REST
ITSM
ITIL
Overview
About the company
Barrios Technology is an engineering solutions partner with more than 45 years of experience supporting NASA and the commercial space industry. We deliver innovative engineering, software, and technology integration services across NASA centers nationwide. Barrios prides itself on a people-focused culture that values creativity, diversity, professional growth, and a healthy work–life balance.
We are seeking an experienced ServiceNow Administrator/Developer to support NASA’s Flight Operations Directorate (FOD) and associated IT services, including mission‑enabling applications built and hosted on the NASA FIT ServiceNow environment. The ideal candidate will configure, maintain, and extend ServiceNow applications that enable change management, incident/problem tracking, workflow automation, and custom modules in support of NASA’s operational needs.
Responsibilities
The ServiceNow Administrator/Developer will:
•
Administer and configure the NASA FIT ServiceNow environment, including modules such as Incident, Change, Problem, Request, CMDB, and custom applications.
•
Design and develop new ServiceNow applications, forms, workflows, integrations, and automation scripts.
•
Support and enhance existing ServiceNow tools used by FOD and FIT teams (e.g., FIT SERVICENOW, ServiceNow FOD HITL Personnel Request)
•
Collaborate with NASA stakeholders, developers, systems engineers, and process owners to translate operational requirements into technical solutions.
•
Ensure security compliance (PIV/Smartcard, NCAD, SAML/Kerberos integration).
•
Perform routine maintenance, system upgrades, plugin activation, and instance health monitoring.
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Troubleshoot and resolve platform issues and provide end‑user support.
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Maintain documentation, test plans, configuration records, and change control submissions.
Qualifications
Required Education/Experience/Skills:
•
Bachelor’s degree in computer science, Information Systems, Information Technology, Software Engineering, Engineering, or related technical field from an accredited institution, plus three (3) to five (5) years of ServiceNow administration and development experience.
•
Proficiency with:
•
ServiceNow Studio & Scoped Applications
•
Flow Designer & Workflow Editor
•
Scripting (JavaScript, Glide APIs)
•
REST integrations
•
Experience with ITSM, ITIL processes.
•
Strong understanding of Agile development principles and experience working on Scrum teams.
•
Ability to obtain and maintain NASA network access (NCAD) and complete NAMS requests.
•
Strong communication and documentation skills.
Preferences:
•
ServiceNow Certified System Administrator (CSA).
•
ServiceNow Certified Application Developer (CAD).
•
Knowledge of NASA FIT ServiceNow environment or similar enterprise deployments.
Essential Requirements
•
Must be a U.S. Citizen and successfully complete a U.S. government background investigation.
•
Applicant selected may be subject to government security investigation and must meet eligibility requirements for access to classified information.
•
Work may involve sitting for extended periods.
•
May require lifting and carrying up to 25 lb.
•
Must have sufficient mobility to enter areas of test facilities where necessary.
•
Generally, an office environment but can involve inside or outside work depending on task.
•
Standard office equipment (PC, telephone, fax, etc.)
•
Regular attendance in accordance with established work schedule is critical.
•
Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements when required.
•
Must be able to work in a team atmosphere.
•
Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation.
•
Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
•
This position may require some commuting and traveling to other installations as needed.
Don’t miss out on this great opportunity; for immediate consideration, apply now!
Legal
Barrios Technology is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in several states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.
Barrios Technology is an Equal Employment Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.