Job Responsibilities:
* Supervise and train crew members, ensuring adherence to company policies and procedures, including cash handling, food preparation, and sanitation.
* Manage inventory, place orders, and receive deliveries to maintain appropriate stock levels.
* Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms.
* Handle customer inquiries and complaints professionally and efficiently to ensure customer satisfaction.
* Ensure compliance with all health and safety regulations, as well as Burger King brand standards.
* Open and close the restaurant according to established procedures, including cash reconciliation and securing the premises.
* Assist with food preparation, cooking, and serving when needed to support the team and maintain service speed.
* Conduct performance evaluations and provide constructive feedback to crew members.
* Identify and resolve operational issues promptly and effectively.