Business Support Associate
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Before you apply
LocationAmsterdam 1101 CN, UNAVAILABLE, NL
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedSep 9, 2026 · 1mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Natural team player
Customer focused, helpful and willing to support at all times
Understanding of the principle for providing excellent customer service
Acts with self-confidence, decisiveness and integrity at all times
Resilient and composed
Leads self and others, able to inspire
Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise
Excellent attention to detail and accuracy skills
Previous working knowledge of Microsoft and Oracle packages
Previous experience of working within an office or administration
Good communication skills – must be able to build both local and remote working relationships
Skills
Microsoft
Oracle
Salesforce
Overview
Company Overview
Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.
With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.
Our goal is to become the staffing and services company others aspire to be.
Role Outline
Business Support Associates (BSA) provide the highest level of customer service to our contractors, Sales partners and internal teams. They are the contractor’s sole point of contact once onsite, managing any queries, mid contract changes, extensions and offboarding, whilst adhering to operational compliance. They remain in regular contact with their stakeholders, working in partnership to achieve the strategic goals of the business. The BSA reports directly to the BSM.
Qualifications
Skills/Behaviours
•
Natural team player
•
Customer focused, helpful and willing to support at all times
•
Understanding of the principle for providing excellent customer service
•
Acts with self-confidence, decisiveness and integrity at all times
•
Resilient and composed
•
Leads self and others, able to inspire
•
Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
•
Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise
•
Excellent attention to detail and accuracy skills
•
Previous working knowledge of Microsoft and Oracle packages
•
Previous experience of working within an office or administration
•
Good communication skills – must be able to build both local and remote working relationships
Responsibilities
Core Responsibilities
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Delivers a high level of customer service to both internal and external customers
•
Acts as sole point of contact, within the Field Support Group, for all contractor queries and proactively seeks solutions, escalating where appropriate
•
Responsible for data entry, validation of data and integrity for all information entered into Allegis Internal systems
•
Responsible for the updating and maintenance of contractor records on Allegis Internal systems & Salesforce
•
Supports/partners with Time & Expense Associate with the Adjustment process, contacting external stakeholders where required
•
Develops strong relationships with Sales partners and peers in other departments to support the strategic aims of the business
•
Work in partnership with Time & Expense Associates to resolve internal business queries
•
Support the Time and Expense Associate and Sales Partners with ad-hoc reporting, as required
•
Understands and applies legislation effecting the business and contractors, managing change in line with legislation
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Understands right to work requirements and restrictions, applying working knowledge applicable contractors
•
Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual
•
Complete ad hoc projects and duties as requested by manager