Field Technician
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Before you apply
LocationHarrisburg, PA
Work modeon-site
Typefull-time
SeniorityMid
DepartmentClient Opportunities, Field Support Opportunities
Company size1,001–5,000 people
PostedMar 2, 2026 · 8mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Mar 2, 202698% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Hands-on experience troubleshooting and servicing audio-visual systems
Experience working with integrated AV, control systems, and video/audio distribution
Strong diagnostic and problem-solving skills
Comfortable working independently at client sites
Valid driver's license and reliable personal vehicle (mileage reimbursed)
Strong communication and customer service skills
About the company
About the Opportunity
A well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area. The organization specializes in the design, installation, and support of custom audio-visual and integrated technology solutions across corporate, education, government, and institutional environments. This is a client-facing, field-based role ideal for someone who enjoys problem-solving, working independently, and delivering exceptional technical service.
About the role
Position Overview
The Field Service Technician is responsible for providing on-site service, preventive maintenance, troubleshooting, and repair of integrated audio-visual systems. This individual will travel to customer locations within driving distance (mileage reimbursed) and serve as a trusted technical resource for clients. There is a shared on-call rotation; however, after-hours calls are rare.
Key Responsibilities
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Perform on-site service calls and preventative maintenance at customer locations
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Troubleshoot and repair complex audio, video, and control systems
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Diagnose and replace components including projection systems (LCD/DLP/CRT), switchers, and control interfaces
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Install, modify, and test integrated AV systems
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Support system commissioning and provide installation assistance as needed
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Provide technical phone support to clients and internal teams
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Coordinate product returns and exchanges
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Complete service documentation including work orders, reports, and expense tracking
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Maintain strong customer relationships and represent the company professionally in the field
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Assist in promoting service capabilities within the assigned territory
What we’re looking for
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Hands-on experience troubleshooting and servicing audio-visual systems
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Experience working with integrated AV, control systems, and video/audio distribution
•
Strong diagnostic and problem-solving skills
•
Comfortable working independently at client sites
•
Valid driver’s license and reliable personal vehicle (mileage reimbursed)
•
Strong communication and customer service skills