Senior Default Loan Servicing Specialist

LocationUSA, South Carolina, Fort Mill
Work moderemote · United States
Typefull-time
SenioritySenior
Company size10,000+ people
PostedSep 29, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Complete preliminary and final loan balance loss analysis reconciliation at loan liquidation
Ensure all REO and claim funds received are reconciled to the outstanding balances on the loan per investor guidelines
Complete balance reconciliation between the outstanding balances and REO/claim funds received
Complete all loss analysis within the required SLA
Refer files for supplemental claims as required
Act as a team resource and subject matter expert
Respond to client questions pertaining to loss analysis activity as required
Complete default step codes and tasking
Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
What We Do
Complete preliminary and final loan balance loss analysis reconciliation at loan liquidation.
Ensure all REO and claim funds received are reconciled to the outstanding balances on the loan per investor guidelines.
Responsibilities
Essential Functions
•
Complete balance reconciliation between the outstanding balances and REO/claim funds received.
•
Complete all loss analysis within the required SLA
•
Refer files for supplemental claims as required
•
Act as a team resource and subject matter expert
•
Respond to client questions pertaining to loss analysis activity as required
•
Complete default step codes and tasking