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Beemok Hospitality Collection

Pool Attendant

LocationThe Cooper, 176 Concord St, Charleston, South Carolina
Work modeon-site
SeniorityEntry
Company size55+ people
PostedSep 1, 2026 · 1mo ago
Verified live5h ago
At a glanceSummarised by Seekless from the posting.
Must have18
Ability to communicate in English with hotel guests, suppliers, and colleagues to their understanding
Ability to provide friendly, efficient and courteous service to guests
Ability to access, input and retrieve information on the computer system
Ability to memorize menus
Ability to handle the stress inherent in interacting with co-employees and resolving guests' problems
Ability work under pressure, be organized, self-motivated and work well with others
Strong positive attitude and ability to initiate light conversation with guests
Knowledge of hotel property and operating hours of each guest service area
Basic knowledge of Charleston and surrounding areas
Ability to provide legible communication
Ability to complete work in a timely, accurate and thorough manner
Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel
High school diploma or equivalent
Must be able to lift equipment, supplies, etc. of at least 30 pounds
Must be able to resolve problems, handle conflict, and make effective decisions under pressure
The role may require extended periods of time on your feet
Clear vision is important for reading reports, analyzing data, and overseeing activities
Good hearing is necessary for effective communication
Nice to have1
Additional foreign language skills a plus
Eligibility2
BHC is an equal employment opportunity employer
BHC participates in E-Verify
About the role
The primary role of the Pool Attendant at Bar Marti, is to ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with restaurant standards. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Duties/Responsibilities:
•
Assist servers during meal period.
•
Provide a strong sense of welcome; greet all guests in a genuinely friendly warm manner, using guest names
•
Adhere to all Forbes Standards
•
Greet guests and escort to table or lounge chairs
•
Be thoroughly familiar with all menu items, ingredients, specials, beverages, etc.
•
Stock needed supplies in side stands.
•
Polish silverware and glassware.
•
Pick up clean towels, return dirty towels.
•
Buss and set tables.
•
Refill pitchers during meal period.
•
Refill guests’ water glasses.
•
Ensure service to all guests follows established standards, is consistent, efficient and courteous.
•
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
•
Maintain knowledge of hotel features/ services, outlets, hours of operation, etc.
•
Be an ambassador of the hotel and the company at all times, in and out of the work place.
•
Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
•
Be knowledgeable of, implement, communicate, and comply with policies of The Cooper
•
Maintain confidentiality and security of all guest and general hotel information.
•
Assist in other areas as needed.
Required Skills/Abilities:
•
Ability to communicate in English with hotel guests, suppliers, and colleagues to their understanding.
•
Ability to provide friendly, efficient and courteous service to guests.
•
Ability to access, input and retrieve information on the computer system. Ability to memorize menus.
•
Ability to handle the stress inherent in interacting with co-employees and resolving guests’ problems.
•
Ability work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests.
•
Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of Charleston and surrounding areas.
•
Ability to provide legible communication.
•
Ability to complete work in a timely, accurate and thorough manner.
•
Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel.
•
Additional foreign language skills a plus.
Education and Experience:
High school diploma or equivalent.
Physical Requirements:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
•
Must be able to lift equipment, supplies, etc. of at least 30 pounds.
•
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
•
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
•
Clear vision is important for reading reports, analyzing data, and overseeing (enter department) activities.
•
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Legal
_______________________________________________________________________________
BHC is an equal employment opportunity employer.  Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
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