Field Service Technician
LocationPortage, Indiana US
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
Company size10,000+ people
PostedOct 7, 2026 · 6d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Make direct, in-person service calls in response to customer requests
Assess mechanical problems and take actions to resolve promptly
Work side-by-side with customer's personnel, and lead work crews as required
Oversee full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
Ensure equipment is installed successfully and on schedule
Check equipment prior to start-up and assess start-up performance
Monitor maintenance and performance of Flowserve equipment
Train customers in proper procedures for operating and maintaining Flowserve products
Collaborate effectively with supporting organizations of Flowserve
Maintain and submit organized accurate records including daily reports, jobs quoted, jobs performed, and time and materials charged
Knowledgeable about industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment
Experience with installing mechanical equipment
Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings
Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
Must be a self-starter with good follow-through, capable of working independently with little supervision
Capable in Outlook, Word, and Excel
An active driver's license with a good driving record is essential to the role
Able to work overtime as required to minimize impact to customers
Excellent communication skills
Good organizational skills
Communicate by word and actions Flowserve's values for ethics, safety, and quality
Other duties as assigned
Professional certifications in this field
Ability to work collaboratively with unfamiliar teams
HS Diploma / GED and 3-5 years relevant experience
Able to travel, including globally, for extended periods of time
Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round
Skills
Outlook
Word
Excel
Benefits
Sign on bonus
Benefits
$2,500 Sign On Bonus
About the role
Role Summary:
The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s control valves, actuators, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.
In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.
Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.
Responsibilities
Responsibilities & Requirements:
•
Make direct, in-person service calls in response to customer requests.
•
Assess mechanical problems and take actions to resolve promptly.
•
Work side-by-side with our customer’s personnel, and lead work crews as required.
•
Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
•
Ensure that equipment is installed successfully and on schedule.
•
Check equipment prior to start-up and assess start-up performance.
•
Monitor the maintenance and performance of Flowserve equipment.
•
Train customers in the proper procedures for operating and maintaining Flowserve products.
•
Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
•
Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
•
Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
•
Experience with installing mechanical equipment.
•
Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
•
Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
•
Must be a self-starter with good follow-through, capable of working independently with little supervision.
•
Capable in Outlook, Word, and Excel
•
An active driver’s license with a good driving record is essential to the role.
•
Able to travel, including globally, for extended periods of time
•
Able to work overtime as required to minimize impact to customers
•
Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
•
Excellent communication skills
•
Good organizational skills
•
Communicate by word and actions Flowserve’s values for ethics, safety, and quality
•
Other duties as assigned.
Nice to have
Preferred Experience / Skills:
•
Professional certifications in this field.
•
Ability to work collaboratively with unfamiliar teams.
•
HS Diploma / GED and 3-5 years relevant experience
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