At a glanceSummarised by Seekless from the posting.
Must have5
2 years of high volume Customer Service experience
Experience with Microsoft Word
Experience with Microsoft Excel
Experience with Microsoft Outlook
Excellent verbal and written communication skills
Eligibility1
Equal opportunity employer - all qualified applicants will receive consideration for employment without regard to disability or protected veteran status
Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Benefits
401(k)
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short term disability
Long term disability
Employee assistance program
Employee stock purchase plan
About the role
Waste Connections is looking for a Customer Service Representative to join the team in Nashville, zipcode 37210!
Responsibilities
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
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Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
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Accepting payments from customers, researching customer billing inquiries and updating customer account information.
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Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
What we need from you:
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2 years of high volume Customer Service experience
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Experience with Microsoft Word, Excel and Outlook
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Excellent verbal and written communication skills
What you’ll get from us:
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Competitive Compensation
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401(K) with company match; let us help you save for your future
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Healthcare; Medical, Dental, Vision
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Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
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Insurance: Life, Short Term/Long Term Disability
Legal
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.