· Advising clients and key stakeholders with best practices, methodologies, state of the art knowledge on IT and operations, processes, and principles to create value for the customer in an innovative way
· Have a deep understanding of the telco environment both BSS & OSS and have transformation program experiences
· Support program planning, design workshops, documentation etc from both a business and technical perspective
· Lead on many aspects of the client engagement acting as the face of Infosys, includes but not limited to identify business requirements, develop proposals, translate customer requirements into formal agreements and plans etc.
· Find ways in which to improve our clients IT department’s functions to support their future goals and create business architecture models that reflect our client’s goals
· Take overall responsibility for solution, working across organizations to achieve workable end-to-end solutions both for Infosys and client
· Independently deliver specific work items using your area of expertise (e.g., Telecom product knowledge, Digital, end-to-end customer journey, design thinking etc.)