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Novartis

Sales Representative / Territory Account Specialist

LocationDelhi Territory
Typefull-time
SeniorityEntry
DepartmentSales
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have11
Drive Competitive Sales Growth
Personalize and orchestrate customer engagement journeys for target HCPs
Build engagement by working in partnership with HCPs to develop sustained collaboration
Deliver memorable, customer-centric experiences beyond clinical differentiation
Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
Share customer insights with relevant internal stakeholders
Deliver Value to Customers and Patients
Collaborate compliantly with cross-functional teams to design and implement solutions
Act with integrity and honesty
When facing ethical dilemmas, do the right thing and speak up
Distribution of marketing samples (where applicable)
Eligibility2
Live by Novartis Code of Ethics and Values and Behaviors
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
Job Description Summary
-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Key Responsibilities:
•
Drive Competitive Sales Growth
•
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
•
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
•
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
•
Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
•
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
•
Deliver Value to Customers and Patients
•
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
•
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
•
When facing ethical dilemmas, do the right thing and speak up when things don’t seem right.
•
Live by Novartis Code of Ethics and Values and Behaviors.
•
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
•
Distribution of marketing samples (where applicable)
Essential Requirements:
•
To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes
Skills Desired
Commercial Excellence, Communication, Compliance Governance, Conflict Management, Cross-Functional Coordination, Cross-Functional Work, Customer Insights, Influencing Skills, Key Account Management, Negotiation, Professional Ethics, Sales Techniques, Technical Knowledge
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