Order & Delivery Coordinator (m/f/d)
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Before you apply
LocationMarkersdorf, Saxony, Germany
Typefull-time
SeniorityMid
DepartmentGSS Europe
Company size501–1,000 people
PostedOct 8, 2026 · 4w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Experience in order coordination, delivery coordination, service coordination, project coordination, or installation management within a service, industrial, or technical environment
Positive, hands-on personality with a strong service mindset, can-do attitude, and confidence to take ownership and drive tasks forward
Good coordination, planning, administrative, and follow-up skills
Comfortable managing several parallel tasks and keeping structure even when priorities change
Basic technical understanding and the ability to route technical questions to the right internal expert
Fluent in German
Good working knowledge of English
Experience with ERP/CRM systems; knowledge of Microsoft Dynamics 365 is an advantage
Skills
Microsoft Dynamics 365
ERP
CRM
About the role
In this role, you will coordinate the flow from customer order to final delivery, acting as the link between Sales, Project Management, Service, Logistics, Production, Finance, and the customer.
Responsibilities
Order, Delivery & Installation Coordination
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Register and coordinate customer orders, deliveries, and installations in Microsoft Dynamics 365 or other relevant ERP/CRM systems.
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Review order details, agreed pricing, materials, and documentation before confirmation.
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Monitor order, delivery, and installation progress from order entry through completion, ensuring data accuracy and timely updates.
Internal Coordination & Customer Communication
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Plan and coordinate deliveries and installation activities internally and externally.
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Coordinate with internal teams to ensure clear information flow and timely follow-up.
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Act as the customer’s main point of contact for order status, delivery, installation scheduling, documentation, and follow-up.
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Proactively communicate deviations, delays, risks, or missing information.
Documentation, Systems & Reporting
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Maintain complete and accurate order, delivery, and installation records in relevant systems.
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Prepare and maintain order files, delivery papers, certificates, agreements, and customer documentation.
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Support internal reporting and contribute to improved transparency in the order-to-delivery process.
Invoicing Support & Commercial Accuracy
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Support invoicing preparation by ensuring accurate order, delivery, and installation data after completion.
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Verify that order values, labor hours, materials, and documentation align with the agreed scope.
Project Support & Process Improvement
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Drive small projects and minor customer cases from start to finish.
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Handle practical follow-up tasks that would otherwise fall on Project Managers or Sales.
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Contribute to process improvements and standardization within order and delivery management.
Requirements
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Experience in order coordination, delivery coordination, service coordination, project coordination, or installation management within a service, industrial, or technical environment.
•
Experience with ERP/CRM systems; knowledge of Microsoft Dynamics 365 is an advantage.
•
A positive, hands-on personality with a strong service mindset, can-do attitude, and the confidence to take ownership and drive tasks forward.
•
Good coordination, planning, administrative, and follow-up skills.
•
Comfortable managing several parallel tasks and keeping structure even when priorities change.
•
Basic technical understanding and the ability to route technical questions to the right internal expert.
•
Fluent in German and good working knowledge of English.
Benefits
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Secure employment in a growing company
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Professional development and training opportunities
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Collaborative working environment with flat hierarchies
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A varied coordination role with close collaboration across key internal functions
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Modern IT infrastructure and digitalized work processes