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UN
Unisys

Service Desk

LocationSalt Lake City, UT, United States of America
SeniorityEntry
Experience1–2 yrs
Company size10,000+ people
PostedMar 12, 2026 · 7mo ago
Verified live2h ago
At a glanceSummarised by Seekless from the posting.
Must have2
High School Diploma or GED
1-2 years’ experience in area of responsibility
Nice to have1
May require technical certification or Associate Degree
Eligibility1
Should be eligible for any required authorizations from the U.S. Government
What success looks like in this role:
• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
• Escalates complex problems to other resolver teams or vendors.
• Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
• Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
You will be successful in this role if you have:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 1-2years’ experience in area of responsibility
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Legal
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
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