Essential Functions
• Manage the day-to-day contract, proposal and other designated processes for large complex contracts.
• Act as regional expert on contracts, proposals and / or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics and format.
• Manage project requirements, identify discrepancies and interact with customers to resolve issues.
• Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.
• Provide direction and strategy on projects and initiatives with minimal oversight.
• Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.
• Support with develpment and negotiation of MSA.
• Develop in depth understanding of, and be compliant to all processes and policies relating to the development of contracts and proposals.
• Act as primary internal customer interface, responsible for developing key relationships.
• May participate in bid defense, customer meetings and on task forces as required.
• Provide advice, support and guidance as needed and serve as a mentor to colleagues.
• Perform other duties as assigned.