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FO
Foxfactory

Technical Content Creator

SalaryCA$64k – CA$88k
LocationCA BC, Burnaby
Typefull-time
DepartmentMarketing
Company size1,001–5,000 people
First seen1w ago
Last seen12h ago
What We Do
FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers (“OEMs”), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.
Why you should join us
Not only do we provide competitive wages, you will also have access to great benefits and employee discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and bringing great products to our customers!
If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!
About the role
Position Summary:
FOX Factory is seeking a Technical Content Creator to join our Mountain Bike Marketing team. This role is responsible for creating compelling, technically accurate content that educates, inspires, and engages riders, dealers, media partners, and industry stakeholders. The ideal candidate combines exceptional writing skills with a passion for mountain biking and the ability to translate complex suspension and component technologies into accessible, engaging content. Working closely with product managers, engineers, athletes, and marketing teams, the Technical Content Creator will help tell the story behind FOX products and technologies across digital, print, social, and retail channels.
Responsibilities
Position Responsibilities:
· Develop technical and marketing content for mountain bike products, including suspension forks, shocks, dropper posts, and related technologies.
· Create product launch materials, web copy, feature explanations, technical articles, blogs, email campaigns, dealer resources, and athlete-focused content.
· Collaborate with engineering and product teams to understand technical innovations and communicate their benefits to riders of varying skill levels.
· Produce educational content that helps consumers understand product setup, tuning, maintenance, and performance advantages.
· Support new product launches with compelling storytelling and accurate technical messaging.
· Interview athletes, engineers, product managers, and industry partners to develop authentic brand stories.
· Ensure consistency in brand voice, technical terminology, and messaging across all communication channels.
· Assist in developing content strategies that support product awareness, rider education, and sales objectives.
· Stay informed about mountain bike industry trends, emerging technologies, competitor products, and rider culture.
· Participate in product testing, events, races, media launches, and field experiences to gather insights and create authentic content.
Requirements
What Success Looks Like
· Creation of high-quality content that accurately communicates FOX technologies and product benefits.
· Increased rider engagement, product understanding, and brand affinity.
· Successful support of product launches and marketing initiatives.
· Consistent delivery of compelling stories that connect technical innovation with rider experience.
· Strong collaboration with product, engineering, athlete, and marketing teams to elevate the FOX brand.
Specific Knowledge, Skills or Abilities Required:
Required Qualifications
· Exceptional writing, editing, and proofreading skills.
· Strong ability to simplify complex technical information without sacrificing accuracy.
· Demonstrated passion for mountain biking and understanding of bike components, suspension systems, and riding disciplines.
· Ability to manage multiple projects and deadlines in a fast-paced environment.
· Strong collaboration and communication skills.
Nice to have
Preferred Qualifications
· Knowledge of mountain bike suspension design, tuning concepts, and rider setup principles.
· Familiarity with SEO best practices, content management systems, and analytics tools.
· Photography, video scripting, or multimedia content experience is a plus.
Key Skills
· Technical Writing
· Product Storytelling
· Mountain Bike Industry Knowledge
· Marketing Communications
· Research and Content Development
· Editing and Proofreading
· Cross-Functional Collaboration
· Product Education
· Brand Messaging
· Content Strategy
Position Qualifications:
Education:
· Bachelor’s degree in marketing, Communications, Journalism, Technical Writing, or a related field, or equivalent professional experience.
Experience:
· 5 years of experience in content creation, technical writing, marketing communications, or a related role.
· Experience working within the cycling, outdoor, sports, or performance product industries preferred.
· Experience in creating content for product launches and integrated marketing campaigns preferred.
· Experience riding and testing mountain bikes across multiple disciplines, including trail, enduro, downhill, and e-MTB preferred.
Work Environment and Physical Requirements:
· Office environment
Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.
Legal
FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs –on merit and the principles of equal employment opportunity.
Compensation Range
$63,847.92 - $87,790.89 CAD
The compensation range for this position is specific to the locations listed above and is the range Fox reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
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