Sr IT Business Analyst
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Before you apply
Location30 Corporate Woods
Also in30 Corporate Woods, Brighton, New York, United States of America, 14623
Work modeon-site
Typefull-time
SenioritySenior
DepartmentOffice of Digital Strategy and Innovation
Company size10,000+ people
PostedOct 26, 2026 · 1w ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
Leads business analysis workstreams supporting enterprise digital access and platform initiatives
Partners with clinical, operational, digital, access, and IT/Informatics teams to identify and understand operational priorities
Translates DSIO and operational priorities into defined problems, improvement opportunities, recommendations, and actionable plans
Leads current- and future-state workflow assessments across ambulatory and procedural settings
Analyzes complex and interdependent processes, performs gap and root-cause analysis, facilitates workflow redesign
Leads business analysis activities associated with configuration analysis, implementation, optimization, workflow validation, testing coordination, issue identification, and operational readiness
Influences solution design by translating operational needs into functional requirements and practical recommendations
Skills
Epic scheduling functionality
About the company
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
30 Corporate Woods, Brighton, New York, United States of America, 14623
Opening:
Worker Subtype:
About the role
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
900300 Office of Digital Strategy and Innovation
Work Shift:
UR - Day (United States of America)
Range:
UR URG 113
Compensation Range:
$77,600.00 - $116,400.00
Legal
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
The Senior IT Business Analyst provides leadership and expertise in business analysis, process optimization, and technology-enabled transformation within the Digital Strategy & Innovation Office (DSIO) in support of enterprise-wide initiatives and projects. Working independently and collaboratively with clinical, operational, digital, informatics, and information systems stakeholders, the role analyzes complex business needs, develops requirements, designs future-state workflows, and translates strategic priorities into scalable solutions. This role leads business analysis activities for assigned initiatives and provides subject matter expertise to support implementation, operational readiness, performance improvement, and sustained value delivery.
Within the Access and Capacity pillar of DSIO, this role focuses on advancing patient access, scheduling optimization, capacity management, referral management, and digital access capabilities. This role translates operational and clinical needs into scalable solutions that improve access, optimize provider capacity, reduce barriers to care, and enhance the patient and care team experience.
ESSENTIAL FUNCTIONS
Strategy & Operational Support
•
Leads assigned business analysis workstreams supporting enterprise digital access and platform initiatives. Partners with clinical, operational, digital, access, and IT/Informatics teams to identify and understand operational priorities. Translates DSIO and operational priorities into defined problems, improvement opportunities, recommendations, and actionable plans that advance patient access, scheduling efficiency, provider capacity, and the digital patient experience. Supports and leads departments through issue resolution, workflow review, operational assessments, and adoption support. Participates and frequently leads governance, operational workgroups, and meetings to ensure a coordinated execution of digital access strategies.
Workflow Analysis & Optimization
•
Leads current- and future-state workflow assessments across ambulatory and procedural settings to identify operational inefficiencies, scheduling barriers, and opportunities or improvement. Analyzes complex and interdependent processes, performs gap and root-cause analysis, facilitates workflow redesign, and recommends scalable improvements related to scheduling, referrals, access, capacity, and digital self-service. Develops scalable workflows aligned with digital access strategies.
Solution & Technology Support
•
Leads business analysis activities associated with configuration analysis, implementation, optimization, workflow validation, testing coordination, issue identification, and operational readiness of digital access capabilities, including online scheduling, system-guided scheduling, provider search, eCheck-in, referral management, patient communications, and Epic scheduling functionality. Influences solution design by translating operational needs into functional requirements and practical recommendations.
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