The person in this position serves as an Analyst and/or Case Manager for the Executive Order Mandated (EOM), FOIA, PA, and Appeals requests, from the receipt of the initial request letter, to creating case documentation and researching prior requests. They also review information and make recommendations which includes collaborating with other government agency (OGA) counterparts, prior to the final consolidation of IC component element response and release decisions back to the requester. The candidate must be able to successfully apply critical-thinking skills when evaluating each unique case and then utilize a broad array of customer systems and tools in order to accurately inform the review and release process. Due to the complexity of most requests, time management and the ability to collaborate with other team members is a must. The selected candidate must be able to consistently deliver high-quality, accurate work, and be willing to perform ad hoc duties as needed. Candidates are able to explore their creative side for identifying process improvement ideas.
Typical Duties include but are not limited to:
• Reviews & redacts certain equities within classified documents, records and files in accordance with established standard operating procedures, workflows and policies.
• Submits requests to the scanning team to scan any documents needed for research
• Submits requests to the search team to conduct the initial search for data relevant to the case
• Assists with the training of newly hired search team members, as requested
• Collaborates with supervisory client POCs to recommend and implement changes that improve processes, workflows and standard operating procedures
• Works an eight-hour shift between 6:00AM -6:00PM, Monday-Friday.
• Infrequently provides surge support outside of normal office hours for short-fused emergent requests