Client Partner

LocationHong Kong

Work modehybrid

SenioritySenior

Company size501–1,000 people

First seenOct 4, 2026 · 1w ago

Verified live1d ago

At a glanceSummarised by Seekless from the posting.

Proven experience in a client-facing role such as Customer Success, Account Management, or Strategic Partnerships within an agency, trading desk, or ad tech company

A service-oriented ethos with a strong commercial mindset and a keen understanding of AdTech, SaaS, or MarTech ecosystems

Demonstrated experience managing, consulting, and negotiating with clients and/or agency partners, with a strong track record of retaining and growing a portfolio

Strong analytical skills, with the ability to analyze data, identify business questions, and develop actionable recommendations

Exceptional organizational skills, with a proven ability to manage multiple projects, priorities, and stakeholders effectively

Comfortable working in a fast-paced, entrepreneurial, and rapid-growth environment, with a willingness to be hands-on with operational tasks

Ability to work independently and as part of a collaborative team

Job Description:

The Client Partner is a hybrid role focused on nurturing and growing existing customer relationships while simultaneously identifying and developing new business opportunities. This individual will be responsible for the health, retention, and growth of a portfolio of clients, ensuring they derive maximum value from their investment with Integral Ad Science (IAS). In addition to core account management, this role involves fostering strategic relationships with advertising agencies to unlock new growth avenues and identifying opportunities for client expansion.

The ideal candidate is a commercially-minded relationship manager who is passionate about driving client success and is comfortable operating in a hands-on, dynamic environment where no task is too small.

Responsibilities

Essential Duties and Responsibilities:

• Strategic Account Management: Own and manage relationships for a portfolio of IAS clients, acting as their primary point of contact and trusted advisor.

• Retention & Growth: Develop and execute account plans to ensure client

retention, satisfaction, and growth. Proactively identify and pursue opportunities for upselling and cross-selling the IAS product suite.

• Value Realization: Attain a thorough understanding of clients’ goals and

challenges to ensure they achieve their desired outcomes using IAS solutions.

• Performance Reviews: Prepare and lead regular business reviews (QBRs) with

clients from the ground up, presenting performance metrics, insights, and

strategic recommendations.

• Risk Management: Proactively monitor client health, identify risks, and develop

and implement mitigation plans to ensure long-term partnerships.

• Client Advocacy: Act as the champion for your clients within IAS, facilitating

feedback to the Product team to help shape the product roadmap.

• New Business Expansion: Identify and engage potential partners and brands,

cultivating relationships to introduce and position IAS solutions, bringing new

revenue into the business.

• Agency Partnership: Develop and strengthen relationships with key agency

partners to drive engagement, foster collaboration, and unlock new partnership

opportunities through the agency channel.

• Industry Engagement: Deliver training sessions, share industry trends, and

provide thought leadership to agency partners and clients to position IAS as a

strategic partner.

Requirements

Experience & Qualifications:

• Proven experience in a client-facing role such as Customer Success, Account

Management, or Strategic Partnerships within an agency, trading desk, or ad tech

company.

• A service-oriented ethos with a strong commercial mindset and a keen

understanding of AdTech, SaaS, or MarTech ecosystems.

• Demonstrated experience managing, consulting, and negotiating with clients

and/or agency partners, with a strong track record of retaining and growing a

portfolio.

• Strong analytical skills, with the ability to analyze data, identify business

questions, and develop actionable recommendations.

• Exceptional organizational skills, with a proven ability to manage multiple

projects, priorities, and stakeholders effectively.

• Comfortable working in a fast-paced, entrepreneurial, and rapid-growth

environment, with a willingness to be hands-on with operational tasks.

• Ability to work independently and as part of a collaborative team.

About Integral Ad Science:

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there’s interest in a partnership.

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Staff Machine Learning Engineer Senior Associate Technical Account Manager Recruiter Client Partner Publisher Growth Manager

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