* Collaborates with inpatient and other staff to develop informational/educational materials appropriate for the patient population.
* Develops, plans, and evaluates workshops, staff training/orientation and conferences.
* Assesses learning needs of patient populations and develops curriculum accordingly.
* Participates in formal and informal evaluation of staff competency.
* Communicates with patients and their relatives to explain diagnostic and therapeutic measures related to condition, provide instruction, and promote participation in patient care.
* Coordinates activities of nursing staff with other personnel and services engaged in caring for patients.
* Schedules physicians to ensure efficient use of time.
* Develops and implements processes / procedures to promote effective and efficient use of resources.
* Assists with implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.
* Coordinates and participates in the delivery of safe, competent, compassionate age and specialty appropriate nursing care to a specified patient population.
* Serves as a liaison between groups of providers and/or care settings to ensure continuity of patient care.
* Facilitates access and communication when multiple services/agencies are involved.
* Collaborates with case managers and others to provide patient care.
* Serves as a consultant to nursing staffs, medical staff, and other health care providers in care of the specified patient population.
* Coordinates operations, develops and implements process/procedures to promote effective and efficient use of resources.
* Assists in implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.
* Demonstrates leadership by inspiring others to achieve their best and acknowledging the positive contributions of staff in the manner they wish to receive it.
* Promotes team building.
* Develops project plans including major tasks, resources, and timelines.
* Revises project plan when required and documents progress of project.
* Provides pertinent information on projects to key stakeholders and others.
* Establishes/interprets Standards of Care and protocols.
* Applies organization’s methodology to Performance Improvement projects.
* Utilizes results of quality assurance and research to identify opportunities for performance improvement.
* Keeps staff informed about Performance Improvement and Service Improvement efforts.
* Identifies and defines problem situations considering all perspectives in terms of scope and consequences.
* Develops ideas and evaluates solutions to identified problems.
* Interprets and enforces Infection Prevention and Safety policies. Reports unsafe conditions immediately.
* Manages information utilizing appropriate manual or electronic systems.
* Maintains confidentiality and documents clinical information accurately and completely and within the specified time.
* Designs system for data collection to be used for clinical or operations performance measurements and/or research projects.
* Prepare for patient visit by collecting test results, old records and other reports and provides telephone triage for patient calls.
* Maximizes productivity by focusing on goals, purpose and priorities.
* Completes written reports and projects within appropriate time frames.
* Reviews tasks, sets priorities, and revises plans for effective time management.