Find jobs
Pricing
Free Resume Checker
Blog
Sign in
Sign up
FIND JOBSPRICINGFREE RESUME CHECKERBLOGSIGN INSIGN UP
RI
RingCentral

AVP Contact Center Sales

Salary$350k – $450k
LocationRemote, USA
Work moderemote · United States
Typefull-time
SeniorityVP
Experience10+ yrs
Company size5,001–10,000 people
First seenOct 6, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have7
10+ years of enterprise SaaS sales experience
At least 5+ years of direct experience selling CCaaS, CX, UCaaS, or AI/Omnichannel Contact Center solutions
3+ years of direct people management experience leading enterprise field sales teams carrying eight-figure quotas
Proven track record of personally closing and guiding teams through $500k+ ACV and multi-million-dollar TCV enterprise software transactions
Deep proficiency in structured sales methodologies (MEDDPICC, Challenger, Solution Selling) and enterprise forecasting precision
Strong existing relationships across the CCaaS channel ecosystem (TSBs, VARs, SIs, and strategic alliance partners)
Experience with NICE and IVA solutions a must
Skills
Salesforce
CRM
CCaaS
CX
UCaaS
AI
NICE
IVA
Role Overview
The AVP of Enterprise CCaaS Sales will lead and execute the sales strategy for our Cloud Contact Center as a Service (CCaaS) portfolio. You will manage a high-performing team of Enterprise Account Executives driving multi-year, complex software transactions across large commercial and enterprise accounts.
In this role, you will bridge executive-level relationship building (CXI, CTO, CIO, COO) with structured sales methodology, driving pipeline expansion, cloud migration strategies, AI/automation integrations, and predictable quarter-over-quarter revenue growth.
Key Responsibilities1. Sales Leadership & Execution
Responsibilities
•
Drive ARR Growth: Own and exceed quarterly and annual revenue targets for the assigned CCaaS enterprise territory.
•
Team Management: Recruit, mentor, and scale a team of senior Enterprise Account Executives, establishing clear performance expectations and high-accountability sales operating cadences.
•
Deal Execution: Actively participate in major deal pursuits—engaging C-suite executives, structuring complex enterprise licensing models, and leading high-stakes negotiations.
2. Territory & Pipeline Strategy
•
Go-to-Market Strategy: Define and execute regional go-to-market (GTM) plans, targeting high-growth verticals (Financial Services, Healthcare, Retail, Tech, BPO).
•
Cross-Functional Partner Alignment: Partner with System Integrators (SIs), Channel Partners, Master Agents/TSBs, and technology ecosystem partners (e.g., CRM vendors, AI providers) to expand lead flow and co-sell opportunities.
•
Pipeline Governance: Ensure rigorous pipeline generation, accurate forecasting via CRM (Salesforce), and adherence to proven enterprise sales frameworks (MEDDPICC, Command of the Message).
3. Solution Alignment & Customer Transformation
•
Consultative CX Positioning: Guide enterprise clients through digital transformation journeys—transitioning legacy on-premise contact centers to scalable cloud and AI-first solutions.
•
Cross-Functional Collaboration: Partner closely with Solutions Engineering, Professional Services, Product Management, and Customer Success to ensure seamless onboarding, expansion, and long-term customer retention.
Qualifications & Key Requirements
•
Experience: 10+ years of enterprise SaaS sales experience, with at least 5+ years of direct experience selling CCaaS, CX, UCaaS, or AI/Omnichannel Contact Center solutions.
•
Leadership Track Record: 3+ years of direct people management experience leading enterprise field sales teams carrying eight-figure quotas.
•
Deal Complexity: Proven track record of personally closing and guiding teams through $500k+ ACV and multi-million-dollar TCV enterprise software transactions.
•
Methodology Mastery: Deep proficiency in structured sales methodologies (MEDDPICC, Challenger, Solution Selling) and enterprise forecasting precision.
•
Ecosystem Expertise: Strong existing relationships across the CCaaS channel ecosystem (TSBs, VARs, SIs, and strategic alliance partners).
•
Experience with NICE and IVA solutions a must
Salary - $350-$450k OTE Depends on experience
More roles at RingCentral
Global Compensation AnalystSenior Finance AnalystRevenue ManagerProject ManagerBusiness Analyst
Seekless
Seek less: one search across companies' own career pages, instead of a dozen job boards.
Product
Find jobsCompaniesPricingFree Resume Checker
Company
AboutBlog
Legal
PrivacyTermsCookies
© 2026 SEEKLESS. ALL RIGHTS RESERVED.BUILT WITH CARE