▪ Greet and welcome visitors in a professional and friendly manner.
▪ Answer, screen, and direct incoming calls to the appropriate person or department.
▪ Manage the reception area, ensuring it is neat, organized, and presentable.
▪ Schedule and coordinate appointments, meetings, and conference room bookings.
▪ Assist with administrative tasks such as filing, data entry, and document preparation.
▪ Handle incoming and outgoing mail and packages.
▪ Maintain office supplies inventory and place orders when necessary.
▪ Provide information to callers and visitors regarding the organization and its services.
▪ Ensure security and access control procedures are followed, including issuing visitor badges.
▪ Assist with special projects and tasks as assigned by office management.
▪ Collaborate with other administrative staff to ensure efficient office operations.
▪ Manage and coordinate travel arrangements for employees, including booking flights, hotels, and transportation.
▪ Assist with event planning and coordination for meetings, conferences, and other events.
▪ Update and maintain internal databases and records, ensuring accuracy and confidentiality.
▪ Assist with basic IT support, such as troubleshooting minor technical issues or coordinating with IT support for assistance.
▪ Coordinate and oversee the maintenance of office equipment, including printers, copiers, and fax machines.
▪ Assist with onboarding new employees by preparing workspace, providing orientation information, and guiding them through office procedures.
▪ Collaborate with vendors and service providers to ensure timely and effective delivery of services.
▪ Monitor and replenish office supplies, including stationery, kitchen supplies, and other consumables.
▪ Coordinate with building maintenance staff for repairs, maintenance, and other facility-related issues.
▪ Ensure that all relative reports are prepared timely and accurately, and meet the Department’s requirements, policies, and standards.