An opportunity has arisen for a Senior Business Analyst within the Specialist Services division. This role will support the delivery of both transformational change and smaller-scale initiatives, working across the full project lifecycle.
The successful candidate will work closely with SMEs, Product Managers, Project Managers, Architects and Development teams to translate business demand into clear, structured requirements that support IT delivery.
Your core responsibilities
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Lead requirements discovery and definition, documenting outputs in Azure DevOps (ADO) using Features and User Stories
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Plan and deliver business analysis activities across complex and ambiguous initiatives
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Engage with stakeholders at all levels to understand, challenge and prioritise business needs
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Facilitate workshops and decision-making sessions
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Support feasibility assessments and business case development
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Drive business process analysis and improvement, ensuring alignment between systems and operations
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Coordinate and support User Acceptance Testing (UAT) activities
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Manage and maintain requirements backlogs and baselines
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Contribute to BA standards, tools and best practices
Our essential requirements
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Significant experience in Business Analysis / IT delivery environments (typically 5–10+ years)
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Strong understanding of business processes and enterprise systems
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Experience working across Agile, Waterfall or hybrid delivery models
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Proven ability to operate in complex, multi-stakeholder environments
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Experience using tools such as Azure DevOps, Visio, BPMN or Power BI
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