Find jobs
Pricing
Free Resume Checker
Blog
Sign in
Sign up
FIND JOBSPRICINGFREE RESUME CHECKERBLOGSIGN INSIGN UP
AL
Albany Medical Center

Medical Scheduler - HIV

Salary$40k – $53k
Location1 Clara Barton Drive Albany, NY 12208
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–3 yrs
Company size10,000+ people
PostedNov 3, 2025 · 11mo ago
Verified live4h ago
At a glanceSummarised by Seekless from the posting.
Must have8
High School Diploma/G.E.D.
Excellent customer service skills
Ability to multi-task in a high patient volume unit
Ability to learn and utilize resources
Strong time management skills
Ability to review information and draw appropriate conclusions
Good judgement and ability to problem solve; escalate issues as needed
Strong teamwork skills and work ethic
Nice to have2
2-3 years of office experience, or one year of related experience in a medical practice
Experience using an electronic health record and Microsoft Office
Eligibility2
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes
Workforce members are expected to ensure that access to information is based on a need to know and is the minimum necessary to properly perform assigned duties
Skills
Microsoft Office
electronic health record
About the role
Department/Unit:
HBD - Aids Program
Work Shift:
Day (United States of America)
Salary Range:
Responsibilities
$40,495.10 - $52,643.64• Assist all patients that report to the front check in desk.
• Greet patients in a prompt, courteous and professional manner.
• Interact with a diverse patient population.
• Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
• Update insurance information, attending appointment, collect patient co-pays and other duties as assigned at the time of patient check-in for scheduled appointments.
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
• Schedule follow up appointments and referral as needed when patients check out.
• Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance companies.
• Answer incoming phone calls and direct appropriately to team members.
• Conveys professional image by adhering to the established dress code.
Essential Duties and Responsibilities
•
Responsible for the registration and scheduling process for complex patients.
•
Responsible for updating the system with registration, scheduling and insurance information.
•
Prepares patient disability and out of work / school paperwork.
•
Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any patient questions.
•
Ability to work in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
•
Understands the practice and hospital strategic plan.
•
Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
•
Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
•
Exemplify Albany Med CARES guiding principles.
•
Is a champion to ensure an optimal patient experience.
•
Understands and promotes patient and employee safety as our top priority.
•
Promotes a safe environment and promptly reports issues.
•
Understands patient safety goals.
Qualifications
•
High School Diploma/G.E.D. - required
•
2-3 years of office experience, or one year of related experience in a medical practice - preferred
•
Experience using an electronic health record and Microsoft Office a plus.
•
Excellent customer service skills.
•
Ability to multi-task in a high patient volume unit.
•
Ability to learn and utilize resources.
•
Strong time management skills.
•
Ability to review information and draw appropriate conclusions.
•
Good judgement and ability to problem solve; escalate issues as needed.
•
Strong teamwork skills and work ethic.
Physical Demands
•
Standing - Occasionally
•
Walking - Occasionally
•
Sitting - Constantly
•
Lifting - Rarely
•
Carrying - Rarely
•
Pushing - Rarely
•
Pulling - Rarely
•
Climbing - Rarely
•
Balancing - Rarely
•
Stooping - Rarely
•
Kneeling - Rarely
•
Crouching - Rarely
•
Crawling - Rarely
•
Reaching - Rarely
•
Handling - Occasionally
•
Grasping - Occasionally
•
Feeling - Rarely
•
Talking - Constantly
•
Hearing - Constantly
•
Repetitive Motions - Frequently
•
Eye/Hand/Foot Coordination - Frequently
Working Conditions
•
Extreme cold - Rarely
•
Extreme heat - Rarely
•
Humidity - Rarely
•
Wet - Rarely
•
Noise - Occasionally
•
Hazards - Rarely
•
Temperature Change - Rarely
•
Atmospheric Conditions - Rarely
•
Vibration - Rarely
Thank you for your interest in Albany Medical Center!
Legal
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
More roles at Albany Medical Center
Clinical Nurse III: Adult ED - 12hrs/week, DAYSPatient Care Associate: General Surgery Trauma B3 24 hrs/week NightsClinical Research Coordinator - Pediatric Hospital MedicineProfessional CoderClinical Nurse II: Adult ED - 36hrs/week, NIGHT
Seekless
Seek less: one search across companies' own career pages, instead of a dozen job boards.
Product
Find jobsCompaniesPricingFree Resume Checker
Company
AboutBlog
Legal
PrivacyTermsCookies
© 2026 SEEKLESS. ALL RIGHTS RESERVED.BUILT WITH CARE