Production Support Engineer - Trading Systems
Salary$150k – $220k
LocationNYC, New York
Typefull-time
SeniorityMid
Experience3+ yrs
DepartmentTechnology-App Support
Company size501–1,000 people
PostedFeb 2, 2026 · 8mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
2+ years of Bash, Command Dos, Powershell or Python scripting experience
Minimum 3 years in a support role
Excellent problem solving and highly effective business analytics capabilities
Keen focus on ownership of issues and commitment to resolving them
Excellent written and oral communication skills
Expert windows desktop and server administration experience
High level of Linux OS experience
Expert relational database skills (in order of preference: SQL Server, Postgres)
Experience of managing the expectations of Front Office traders and senior management
Knowledge of Equities, Futures, Commodities and FX asset classes
Knowledge of market data feed handlers and execution feeds
Knowledge of market-making/liquidity provision and algorithmic trading
Skills
Bash
PowerShell
Python
Windows
Linux
SQL Server
PostgreSQL
FIX
Benefits
Discretionary bonus
About the company
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT:
•
Your core objective will be to provide high-touch user support to the global QRT team which trades across all the major EMEA and US markets.
•
Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows.
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Liaise with internal and external teams on a day-to-day basis to provide effective management of the QRT trading infrastructure, resolving issues through to completion.
•
Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems).
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Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment.
•
Provide maintenance and support of static databases and supporting processes.
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Develop tools to continuously improve our ability to monitor the trading environment.
•
Evening/weekend support requirements (normally through remote access).
Your present skillset:
•
2yrs of Bash, Command Dos, Powershell or Python scripting experience is essential.
•
Minimum 3yrs in a support role.
•
Excellent problem solving and highly effective business analytics capabilities required.
•
Must have a keen focus on ownership of issues and commitment to resolving them.
•
Excellent written and oral communication skills are essential.
•
Expert windows desktop and server administration experience is essential.
•
High level of Linux OS experience is essential.
•
Expert relational database skills (in order of preference: SQL Server, Postgres) are essential.
•
Experience of managing the expectations of Front Office traders and senior management is desirable.
•
Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage.
•
Knowledge of market data feed handlers and execution feeds is an advantage.
•
Knowledge of market-making/liquidity provision and algorithmic trading is an advantage.
Benefits
Base salary range for this position is $150,000 to $220,000 per year.
QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.