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Senior Merchandizer

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Before you apply
LocationHK-HK-Kowloon
Typefull-time
SenioritySenior
Experience8+ yrs
Company size501–1,000 people
First seenOct 18, 2026 · 2w ago
Verified live21h ago
At a glanceSummarised by Seekless from the posting.
Tertiary qualification or degree in business administration, merchandising, business studies, or equivalent
8+ years' experience in merchandising or a related position
Customer-focused and proactive follow-up to deliver on time, in full
Strong coordination skills across multiple stakeholders and regions
Clear, structured communication and confident issue escalation
High attention to detail and strong data discipline in ERP/operational records
Prefer with experience in managing EU market/customer
Skills
ERP
About the role
Role objective: Manage order inquiry, support and monitor on-time order schedule, order entry and maintenance in ERP, customer payment/LC follow-up, customer-translated packaging artwork, shipmark and label arrangements, sample coordination, and related order activities.
Responsibilities
Key responsibilities
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Support team operations and supply chain activities, reporting to the Merchandizing Manager / Assistant Merchandizing Manager.
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Communicate with customers on quotations, requirements, and shipment status; escalate key updates and issues in a timely manner.
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Coordinate quotation data across cross-functional teams and regional offices to ensure accurate, on-time submission and updates.
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Manage order processing end-to-end, including order inquiry, order schedule monitoring, order entry/maintenance in ERP/internal records, order changes, payment follow-up, artwork translation follow-up, shipmark/label arrangements, sample arrangements, and inspection bookings.
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Work closely with cross-functional teams (including quality and operations) to ensure shipments are delivered on schedule and meet compliance requirements.
Requirements
Key capabilities
•
Customer-focused and proactive follow-up to deliver on time, in full.
•
Strong coordination skills across multiple stakeholders and regions.
•
Clear, structured communication and confident issue escalation.
•
High attention to detail and strong data discipline in ERP/operational records
Qualifications and experience
•
Tertiary qualification or degree in business administration, merchandising, business studies, or equivalent.
•
8+ years’ experience in merchandising or a related position, prefer with experience in managing EU market/customer.
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