We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We’re seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
As an Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.
The Enterprise Account Executive is responsible for new business growth in existing accounts in his/her assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products which includes the market leading HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence and Compliance Learning services. We are looking for an individual that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals.
1.
Sales Strategy and Execution:
· Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
· Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
· Act as a customer advocate within the company
· Meet or exceed established goals, KPIs, and performance metrics
2.
Customer Acquisition and Growth:
· Drive new customer acquisition through strategic sales initiatives
· Identify, pursue, and close new sales opportunities within assigned territory or market segment
· Upsell and cross-sell to existing customers to maximize revenue
3.
Customer Relationship Management:
· Serve as the primary point of contact for customer inquiries and issues
· Foster strong, long-term relationships with key customers and stakeholders
· Ensure high levels of customer satisfaction and loyalty
· Collaborate with the customer success team for smooth onboarding and continued customer success
· Lead customer meetings and develop presentations for complex sales opportunities
· Understand customer business needs and challenges
· Present tailored solutions demonstrating how our products solve specific problems
· Conduct regular business reviews to ensure alignment with customer goals
5.
Collaboration with Internal Teams:
· Work closely with solution consultants to develop tailored solutions
· Coordinate with professional services for timely implementation
· Partner with Partnerships & Alliances team for growth and strategic account planning
· Provide customer feedback to inform product development and marketing strategies