[LTA-VS] PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)
LocationSingapore
Typefull-time
DepartmentCustomer Service
Company size10,000+ people
First seenOct 6, 2026 · 6d ago
Verified live9h ago
At a glanceSummarised by Seekless from the posting.
Must have6
Knowledge in any discipline
Proficient in Microsoft Office applications
Excellent organisational, communication, and interpersonal skills
Meticulous and attention to detail with strong analytical abilities
Ability to work effectively both independently and as part of a team
Proven ability to thrive in a fast-paced environment and handle multiple tasks efficiently
Nice to have1
Prior work experience in customer service will be an added advantage
Skills
Microsoft Office
[What the role is]
PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)
[What you will be working on]
We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.
Key Responsibilities
•
Handle customer feedback and enquiries professionally through multiple in-person and digital channels (including, but not limited to, telephone and written correspondence)
•
Manage service requests and online applications efficiently while ensuring high service standards
•
Prepare regular performance reports and conduct audits when required
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Maintain smooth workflow and service excellence at various service touchpoints
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Collaborate with different stakeholders to resolve complex customer queries and enhance service delivery
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Monitor and follow up on customer interactions to ensure timely resolution
•
Perform other duties and responsibilities as assigned based on evolving business needs
[What we are looking for]
•
Knowledge in any discipline
•
Prior work experience in customer service will be an added advantage
•
Proficient in Microsoft Office applications
•
Excellent organisational, communication, and interpersonal skills
•
Meticulous and attention to detail with strong analytical abilities
•
Ability to work effectively both independently and as part of a team
•
Proven ability to thrive in a fast-paced environment and handle multiple tasks efficiently
Hiring process
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.