Director of Claims
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Before you apply
Salary$115k – $145k
LocationRemote (United States)
Work moderemote
Typefull-time
SeniorityDirector
Experience7–10 yrs
DepartmentInsurance
Company size3+ people
First seenOct 16, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor’s degree in Business Administration, Insurance, Risk Management, or a related field
Minimum of 7-10 years of experience in claims adjustment
At least 3-5 years in a managerial role
Demonstrated experience managing a team of claims adjusters
Strong understanding of claims regulations, notices, payments, and processing
Proven track record in handling claim disputes, DOI complaints, and legal depositions
Excellent leadership, communication, and interpersonal skills
Advanced degree or professional certifications (e.g., CPCU, AIC) preferred
Experience may be substituted for education requirements
About the role
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As the Director of Claims, you will play a pivotal role in overseeing and directing the claims management process for our Master Policy TLL and Contents Claims. You will be responsible for leading a team of claims adjusters, ensuring compliance with regulations, and handling complex claims and disputes. This position requires a blend of leadership skills, extensive claims adjustment experience, and a deep understanding of claims regulations and processes.
What you’ll do
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Leadership and Team Management:
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Lead, mentor, and manage a team of claims adjusters handling Master Policy TLL and Contents Claims.
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Foster a collaborative and high-performance work environment.
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Provide ongoing training and development opportunities to team members.
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Claims Management:
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Oversee the adjustment, processing, and resolution of complex claims.
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Ensure all claims are handled in accordance with regulatory requirements and company policies.
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Review and approve claims decisions and settlements.
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Regulatory Compliance:
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Maintain a strong understanding of claims regulations, including notices, payments, and processing.
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Ensure compliance with state and federal regulations and guidelines.
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Stay updated on changes in regulations and implement necessary adjustments to procedures.
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Dispute Resolution:
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Handle complex claim disputes and escalate issues as necessary.
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Manage DOI complaints, ensuring timely and effective resolution.
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Represent the company in depositions and other legal proceedings as required.
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Department Development:
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Develop and implement strategies to improve departmental efficiency and effectiveness.
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Build and maintain strong relationships with external partners and stakeholders.
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Analyze and report on claims trends, performance metrics, and opportunities for improvement.
Qualifications
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Bachelor’s degree in Business Administration, Insurance, Risk Management, or a related field; advanced degree or professional certifications (e.g., CPCU, AIC) preferred.
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Minimum of 7-10 years of experience in claims adjustment, with at least 3-5 years in a managerial role. Experience may be substituted for education requirements.
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Demonstrated experience managing a team of claims adjusters.
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Strong understanding of claims regulations, notices, payments, and processing.
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Proven track record in handling claim disputes, DOI complaints, and legal depositions.
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Excellent leadership, communication, and interpersonal skills.
About the company
About Get Covered LLC
We provide cost-effective coverage with just a few clicks — satisfying residents, property managers, agencies, and distribution partners with a process that is as simple and touchless as possible.
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