Service Center Team Manager
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Before you apply
LocationVisakhapatnam
Work modeon-site
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentService
Company size10,000+ people
PostedOct 22, 2026 · 2w ago
Verified live3h ago
At a glanceSummarised by Seekless from the posting.
Diploma or B.Tech in Mechanical Engineering
Minimum of 7 years of experience for Diploma holders or 5 years of experience for B.Tech graduates
Relevant experience in team management, shop-floor management, and job planning
Strong leadership, coaching, and people-management skills
Excellent communication and interpersonal skills
Strong customer-service orientation
Good planning, prioritization, and problem-solving abilities
Knowledge of HSE, quality systems, ALPS, 5S, Kaizen, PRP, and Lean processes is preferred
Join Alfa Laval Service Team as a Service Center Team Manager
Position Overview
As a Team Manager in our Service Center, you will be responsible for supervising, motivating, and guiding a team to deliver exceptional service. You will ensure that operational targets are achieved, foster a positive work environment, and drive continuous improvement in service delivery.
Key Responsibilities
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Establish and maintain a strong HSE and quality culture within the team.
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Manage and develop team capabilities to support the overall Service strategy.
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Lead the team by providing clear direction and ensuring that employees perform with a strong customer-oriented mindset.
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Develop, motivate, and coach direct reports while ensuring effective competence development.
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Manage performance issues within the team appropriately and promptly.
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Adapt the availability of internal resources quickly in response to customer demands.
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Ensure that jobs are executed according to their priority in close cooperation with coordinators.
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Implement continuous safety and efficiency improvements based on ALPS Board meetings, innovative processes, and new technologies.
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Conduct employee reviews, including the timely update of competence profiles and skills matrices.
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Foster a positive, inclusive, and high-performing team culture.
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Drive and implement Kaizen, PRP, and Lean processes on the shop floor.
Qualifications and Experience
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Diploma or B.Tech in Mechanical Engineering.
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Minimum of 7 years of experience for Diploma holders or 5 years of experience for B.Tech graduates.
•
Relevant experience in team management, shop-floor management, and job planning.
•
Strong leadership, coaching, and people-management skills.
•
Excellent communication and interpersonal skills.
•
Strong customer-service orientation.
•
Good planning, prioritization, and problem-solving abilities.
•
Knowledge of HSE, quality systems, ALPS, 5S, Kaizen, PRP, and Lean processes is preferred.
Benefits
Why should you apply:
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We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
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An exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval’s future success; you will be learning new things every day,
Reporting to: Service Center Manager
Hiring process
"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate’s fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.”