LocationARG - Provincia de Buenos Aires - Buenos Aires
Typefull-time
SeniorityEntry
DepartmentCustomer Service
Company size10,000+ people
First seenOct 4, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have11
High school qualifications or equivalent
Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook)
Experience using Customer Service software
Process 60-100 inbound calls per day
Manage outbound calls, depending upon volume
Must possess solid problem solving & interpersonal skills
Handle all calls in a prompt and courteous manner
Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
Complete a call on screen accurately while speaking with the customer
Process orders, literature requests, and applies information to our customers
Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues
Nice to have8
Bachelor’s degree completed or in process
Ability to interact professionally with others and work independently in a fast-paced environment
Strong problem solving and interpersonal skills
Excellent verbal and written communication skills
Highly dependable team player
Ability to prioritize workload and complete responsibilities on time
Fluent in English
SAP knowledge
Skills
Microsoft Office Suite
Excel
Word
Access
Outlook
Customer Service software
SAP
Benefits
Health insurance
About the role
Join Ecolab’s Customer Service team in Buenos Aires, and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction.
What’s in it For You:
•
Enjoy non-traditional work hours that fit the schedule you need
•
Be recognized for meeting goals, and secure opportunities for advancement
•
Sharpen your professional business acumen
•
Work for a stable, growing, global Fortune 500 company
•
Comprehensive benefits package starting day 1 of employment.
What You Will Do:
•
Process 60-100 inbound calls per day
•
Manage outbound calls, depending upon volume
•
Must possess solid problem solving & interpersonal skills
•
Handle all calls in a prompt and courteous manner
•
Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
•
Complete a call on screen accurately while speaking with the customer
•
Process orders, literature requests, and applies information to our customers
•
Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues
Minimum Qualifications:
•
High school qualifications or equivalent
•
Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook
•
Experience using Customer Service software
Preferred Qualifications:
•
Bachelor’s degree completed or in process
•
Ability to interact professionally with others and work independently in a fast-paced environment
•
Strong problem solving and interpersonal skills
•
Excellent verbal and written communication skills
•
Highly dependable team player
•
Ability to prioritize workload and complete responsibilities on time