• Project planning: define project scope, objectives, deliverables, schedules, and resource plans in partnership with business and IT stakeholders.
• Execution & delivery: lead projects through the full lifecycle, managing day-to-day execution, dependencies, and milestones to deliver on time and within budget.
• Governance & reporting: apply consistent PMO standards, methodologies, and tooling; maintain project documentation and provide clear, regular status reporting to leadership.
• Risk & issue management: proactively identify, track, and mitigate risks and issues; escalate appropriately and drive resolution.
• Budget & resource management: manage project budgets, track spend, and coordinate internal and external (vendor/contractor) resources.
• Stakeholder management: engage and align business sponsors, IT teams, and third parties; manage expectations and communications throughout delivery.
• Change & deployment: coordinate with the Change Advisory Board (CAB) and delivery teams to ensure controlled, low-disruption implementation.
• Continuous improvement: contribute to maturing PMO practices, templates, and standards as the function is internalized.