Patient Care Coordinator
Salary$18 – $21/hr
LocationNeedham, Massachusetts, United States
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentPCC
Company size501–1,000 people
PostedSep 18, 2026 · 3w ago
Verified live18h ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Prior experience in a customer service or administrative role
Excellent interpersonal and communication skills
Strong attention to detail and organizational skills
Ability to multitask, prioritize tasks, and work in a fast-paced environment
Proficient in computer skills and ability to learn new software systems
Prior experience in a healthcare setting preferred
Benefits
Bonus
Medical insurance
Dental insurance
Vision insurance
Short term disability
Long term disability
Hospitalization insurance
Accident insurance
Life insurance
401(k)
Employee assistance program
Employee discounts
Employee referral program
Paid time off
About the role
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
About the company
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $18-$21 per hour, based on experience and qualifications
Responsibilities:
•
Greet and check in patients, ensuring accurate and complete patient information.
•
Collect copays and patient balances as needed.
•
Manage appointment scheduling.
•
Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
•
Collect and update patient information.
•
Assist with administrative tasks such data entry and maintaining patient records.
Requirements
•
High school diploma or equivalent.
•
Prior experience in a customer service or administrative role, preferably in a healthcare setting.
•
Excellent interpersonal and communication skills.
•
Strong attention to detail and organizational skills.
•
Ability to multitask, prioritize tasks, and work in a fast-paced environment.
•
Proficient in computer skills and ability to learn new software systems.
Benefits
•
Monthly performance bonus
•
Medical, dental, vision insurance
•
STD/LTD
•
Hospitalization insurance
•
Accident insurance
•
Life insurance
•
401k with employer match
•
Employee assistance program
•
Employee discounts
•
Employee referral program
•
Paid time off (PTO)
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