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Part Time Health Club Treatment Technician - White City House, West London

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Before you apply
Salary£14/hr
LocationWhite City House, White City House - 2, Television Centre, 101 Wood Ln, London W12 7FR
Work modeon-site
SeniorityEntry
Experience2 yrs
DepartmentGym
Company size1,001–5,000 people
PostedOct 19, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Minimum of 2+ years’ experience in similar capacity
L3 Beauty/ Massage Therapist or Personal Trainer Qualification required
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
Ability to take direction, work in a team environment and autonomously
Up to 2 years’ experience in a busy high-profile venue
Natural flair for first class service
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Skills
Hyperbaric chamber
Cryotherapy
Photobiomodulation bed (PBM)
Compression boots
Benefits
Weekly pay
Commission
Team meal
Health insurance
Dental insurance
Employee discount
Staff room rates
Birthday off
Charity days
Counselling
Training
Team events
The Role…
At Soho House, a Health Club Treatment Technician is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.
What’s in it for you?
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Weekly Pay
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10% treatment commission
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Team meal whilst on shift prepared by our chefs
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Soho Friends Membership
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50% Team discount on Food & Drink, 7 days a week
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Staff Room Rates
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Health Cash Plan (option to up to 2 additional dependents)
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Dental Plan (option to add up to 2 additional dependents)
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Birthday Day Off after 1 years’ continuous service
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Up to 50% Staff Discount on Cowshed & Soho Home
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In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
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Free Counselling Sessions
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Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
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Continuous training to develop yourself personally and professionally
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Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
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Welcome every member by name and guest with open arms and in a hospitable manner.
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Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.
•
Provide safe and correct guidance on the use of recovery and wellbeing equipment, including
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Hyperbaric chamber
•
Cryotherapy
•
Photobiomodulation bed (PBM)
•
Compression boots
•
Encourage a positive, inclusive, and respectful workout atmosphere
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In real time, ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.
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Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.
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Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.
•
Uphold discretion and professionalism, especially when serving VIPs and PWKs.
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Assist with booking appointments, classes, or providing information about fitness services and facilities
What we are looking for…
A successful Health Club Treatment Technician for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
•
Minimum of 2+ years’ experience in similar capacity
•
L3 Beauty/ Massage Therapist or Personal Trainer Qualification required
•
Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
•
Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
•
Must be able to demonstrate competency as outlined in the training schedule and Club School
•
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
•
Ability to take direction, work in a team environment and autonomously
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Pay Range
£14—£14 GBP