Join us and become part of a team committed to delivering exceptional service. This as a full‑time, permanent role with a hybrid working arrangement. You’ll work two days each week from our Birmingham office, giving you dedicated time with colleagues and key stakeholders.
We’re looking for a high‑impact Claims Manager to lead a high‑performing team within our Commercial Claims Division. This is a key leadership role where you’ll take full ownership of a team of Claims Executives and Handlers driving performance, strengthening capability, and shaping meaningful career progression.
You’ll be a visible and hands‑on leader, recognised for developing people, building technical excellence, and creating an environment where individuals can thrive. Through coaching, mentoring, and clear direction, you’ll empower your team to deepen their commercial claims expertise and consistently deliver outstanding client outcomes.
You’ll also play a central role in embedding a positive, inclusive, and performance‑driven culture one that values accountability, continuous improvement, and high standards across every aspect of claims delivery.
With teams based in Stourbridge, Derby, and Wales, there is regular travel to stay closely connected, ensuring a consistent approach, strong team engagement, and a high‑quality service across all locations.