Patient Access Representative (Non-Exempt)
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Before you apply
LocationMercy Hospital NW Arkansas
Work modeon-site
Typepart-time
SeniorityEntry
ExperienceUp to 3 yrs
Company size10,000+ people
PostedNov 2, 2026 · 4d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High School diploma required
Ability to communicate effectively both orally and in writing
Excellent telephone etiquette required
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies
Strong organizational skills; attention to detail
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy
Knowledgeable and experienced with various computer systems
Ability to use a 10-key calculator and computer keyboard
1-3 years clerical experience preferred
Experience with medical terminology and insurance plans preferred
Skills
10-key calculator
computer keyboard
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Retirement plan
Find your calling at Mercy!
About the role
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.
Responsibilities
The Patient Access Representative will facilitate all components of the patients entrance in to any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Position Details:
Patient Access Representative- ED
Part Time
Mercy- Rogers
1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required some college helpful.
Minimum skills, knowledge and ability requirements:
•
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
•
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
•
Strong organizational skills; attention to detail
•
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
•
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.