Patient Ambassador
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Before you apply
LocationWarren, OH
Work modeon-site
SeniorityEntry
DepartmentHousekeeping
Company size10,000+ people
PostedOct 13, 2026 · 3w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Communicate effectively and work well in a team environment
Friendly, outgoing, and engaging personality
Excellent professional written and verbal communication skills
Organized with an eye for detail
GED or high school diploma
Housekeeping experience (cleaning, environmental services, custodian, janitorial, room attendant, floor care technician, hotel operations, patient care, patient experience, healthcare)
Must be at least 18 years old
Must practice good personal hygiene, be neatly groomed, and be in uniform
Benefits
Paid time off
Medical insurance
Dental insurance
401(k)
Short term disability
Life insurance
Location:
Bon Secours St Joseph Warren Hospital
Pay Rate:
Hourly - Hourly Plan, 19.00 USD Hourly
Work Shift:
Job Description
We’re looking for friendly, compassionate team players to join our housekeeping team!
Manage and support the patient satisfaction program (HCAHPS). Act as a liaison between the housekeeping (EVS) department, nursing, and other departments to provide excellent care for all patients.
Responsibilities
Responsibilities
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Monitor patient satisfaction scores and assess action plans for improvement
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Provide department leadership with weekly reports and a detailed review
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Create reports, monitor trends, and implement action plans
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Round on patients to assess satisfaction and set service expectations
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Perform service recovery as needed to resolve issues
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Assist department leadership in training and reinforce communication skills (AIDET) with team members
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Collaborate with the guest services department to align action items to improve patient satisfaction
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Assist team members and management as needed to help the department operate efficiently
Qualifications
•
Must be at least 18 years old
•
Communicate effectively and work well in a team environment
•
Friendly, outgoing, and engaging personality
•
Excellent professional written and verbal communication skills
•
Organized with an eye for detail
•
Must practice good personal hygiene, be neatly groomed, and be in uniform
•
GED or high school diploma
•
Preferred: Housekeeping experience (cleaning, environmental services, custodian, janitorial, room attendant, floor care technician, hotel operations, patient care, patient experience, healthcare)
Benefits
We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.
•
Paid Time Off
•
Medical
•
Dental
•
401K
•
Short Term Disability
•
Voluntary Life
•
Safety Incentive Program