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Titan Security Group

Field Operations Manager - Security

Salary$25/hr
LocationIllinois, Chicago, IL
Work modeon-site
Typefull-time
SeniorityMid
Experience1+ yrs
DepartmentOperations
Company size1,001–5,000 people
First seenOct 5, 2026 · 6d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have8
at least 1 year of continuous managerial experience (preferably in security or a related field)
High School diploma or general education degree (GED)
2 years of experience as a Security Lead and/or Supervisor, or related experience in a customer service industry, like retail or hospitality
Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC)
Able to acquire and maintain a valid FOID card
Able to acquire and maintain a valid Driver's license, including state-accredited training requirements
Able to read, write, speak, and understand English
Proficiency with Microsoft Office software
Nice to have1
Bi-lingual is considered a plus
Eligibility3
Must be at least 21 years of age
Able to pass pre-employment drug screening and criminal background checks
Able to meet the physical essential functions of the job, which can include lifting 75+ lbs, completing foot patrols, walking up and down stairs, and working in inclement weather
Skills
Microsoft Office
Benefits
Paid time off
Paid holidays
Medical insurance
Dental insurance
Career growth
Training
About the company
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
About the role
We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts. This is a 3rd Shift Overnight Position
Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered. Must have availability to work the 2nd Shift and hold over if needed.
Responsibilities
Responsibilities for Field Operations Managers include but are not limited to:• Train team members in customer service, and complete quality assurance and compliance procedures and documentation.
• Monitor and coach staff, including attendance issues, disciplinary actions, and performance appraisal and documentation.
• Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations.
• Respond to any escalated security issues or emergency situations appropriately.
• Compile and prepare reports and documents pertaining to incidents, personnel activities, and account trends.
• Work a flexible schedule to meet the needs of the business, which includes weekends.
• Other duties as assigned.
Required Qualifications of Field Operations Managers:
• Must be at least 21 years of age.
• High School diploma or general education degree (GED).
• 2 years of experience as a Security Lead and/or Supervisor, or related experience in a customer service industry, like retail or hospitality.
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), FOID card, and Driver’s license, including state-accredited training requirements.
• Able to pass pre-employment drug screening and criminal background checks.
• Able to read, write, speak, and understand English.
• Able to meet the physical essential functions of the job, which can include lifting 75+ lbs, completing foot patrols, walking up and down stairs, and working in inclement weather.
• Proficiency with Microsoft Office software.
Nice to have
Preferred Qualifications of Field Operations Managers:
• Bi-lingual is considered a plus.
Benefits
Pay and Benefits for Field Operations Managers:
• $25.00 / hour based on experience.
• Paid time off and paid holidays.
• Medical and dental insurance.
• Opportunities for career growth and promotion.
• Skills-enhancing training.
Legal
EOE/M/F/D/V
#HP
More roles at Titan Security Group
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